I have done business with Wilson Heating & Air for both my home and rental property. In the past ten years I have called on Wilson Heating & Air on various occasions. Each occasion I received a thorough description of the problem with the unit involved. I don't like guess work, by replacing potential problem parts, until we get lucky. They have earned my confidence in their diagnosis and resolution. Congrats Wilson Heating & Air !
It was a holiday weekend and I was out of town when my roommate called and said the AC was not working. I left a message at the office in the evening and got a call from Nicole first thing in the morning. Stephen was at my house before 9:00 a.m., evaluated the issue, gave me the price and fixed it, all before 10:00 a.m. That is what I call service!! Thank you Wilson's.
John was able to come to my house almost immediately. After checking my AC for 5 minutes he knew what was wrong. Fortunately he had the part in his truck and changed it right then and turned the AC back on worked good as new.
Amazing from start to finish! Stephen was quick to make it out for the initial assessment of installation of our new HVAC system. He patiently explained the quote, the reason they use American Standard, and how they would recommend the system be layed out (since it was a new install in a finished home). He answered all of our questions and when we decided to use Wilson for the work on the Friday before Thanksgiving, he got the team lined up for Monday (yeah, Thanksgiving week!). When they came out on day 1, it was all business getting things layed out and cut in... we were delighted that the guys were meticulous about controlling dust and sheetrock as the vent holes were cut in. They also had tarps under the attic ladder. In a nutshell; they were respectful and conscientious. Then the final qulity of work was really a thing of beauty. Crisp, sharp lines on the mastic... all ducts & lines hung out of the way so that we lost no storage space aside from where the actual units were set. We were delighted with the quality of work, the pleasant and positive attitudes of Sonny, Barry & Stephen and the overall experience! Oh... and I was asking questions the whole time, so I also got a free education on HVAC!
My family uses Wilson's for all our AC maintenance and we highly recommend them. The office staff is very polite and professional and the service men are absolutely great, super helpful and willing to answer any questions or concerns one might be having.
Have been using Wilson for a number of years for both purchase and installation and regular servicing. We always get prompt and efficient service and will continue to use them.
Very happy with the ductless unit. Stephen answered all my questions and let me know when they would be out for installation even though I was not there. Thank you again for a great job with the new ductless AC unit!
The service was great! Very prompt! Stephen was able to get my AC back up and running on the same day I called them, and I had no unpleasant surprises.
Jason Barta explained the system and the decisions I needed to make now and in what to watch out for in the future. He got the system up and running in a timely fashion.
Great customer service & professional install...from start to finish!! Courteous, diligent, hard-working team...Barry, Sonny & Kevin!! Three thumbs up!!!
Line Dean
I have done business with Wilson Heating & Air for both my home and rental property.
In the past ten years I have called on Wilson Heating & Air on various occasions.
Each occasion I received a thorough description of the problem with the unit involved.
I don't like guess work, by replacing potential problem parts, until we get lucky.
They have earned my confidence in their diagnosis and resolution.
Congrats Wilson Heating & Air !
Amy Litz
It was a holiday weekend and I was out of town when my roommate called and said the AC was not working. I left a message at the office in the evening and got a call from Nicole first thing in the morning. Stephen was at my house before 9:00 a.m., evaluated the issue, gave me the price and fixed it, all before 10:00 a.m. That is what I call service!! Thank you Wilson's.
Karen Pinkerton
John was able to come to my house almost immediately. After checking my AC for 5 minutes he knew what was wrong. Fortunately he had the part in his truck and changed it right then and turned the AC back on worked good as new.
Mike Turner
Amazing from start to finish! Stephen was quick to make it out for the initial assessment of installation of our new HVAC system. He patiently explained the quote, the reason they use American Standard, and how they would recommend the system be layed out (since it was a new install in a finished home). He answered all of our questions and when we decided to use Wilson for the work on the Friday before Thanksgiving, he got the team lined up for Monday (yeah, Thanksgiving week!). When they came out on day 1, it was all business getting things layed out and cut in... we were delighted that the guys were meticulous about controlling dust and sheetrock as the vent holes were cut in. They also had tarps under the attic ladder. In a nutshell; they were respectful and conscientious. Then the final qulity of work was really a thing of beauty. Crisp, sharp lines on the mastic... all ducts & lines hung out of the way so that we lost no storage space aside from where the actual units were set. We were delighted with the quality of work, the pleasant and positive attitudes of Sonny, Barry & Stephen and the overall experience! Oh... and I was asking questions the whole time, so I also got a free education on HVAC!
naomi enriquez
My family uses Wilson's for all our AC maintenance and we highly recommend them. The office staff is very polite and professional and the service men are absolutely great, super helpful and willing to answer any questions or concerns one might be having.
Dominic Lowe
Have been using Wilson for a number of years for both purchase and installation and regular servicing. We always get prompt and efficient service and will continue to use them.
Dana Schrab
Very happy with the ductless unit. Stephen answered all my questions and let me know when they would be out for installation even though I was not there. Thank you again for a great job with the new ductless AC unit!
K. Maxwell
The service was great! Very prompt! Stephen was able to get my AC back up and running on the same day I called them, and I had no unpleasant surprises.
Kirsten Dodge
Jason Barta explained the system and the decisions I needed to make now and in what to watch out for in the future. He got the system up and running in a timely fashion.
Yolanda Wright
Great customer service & professional install...from start to finish!! Courteous, diligent, hard-working team...Barry, Sonny & Kevin!! Three thumbs up!!!