Hauer Brothers AC & Heating

Hauer Brothers Ac and heating installed our new air conditioner yesterday here in our house in Boerne. Ronnie and his workers did an outstanding job.
They were prompt, and task focused. The install was clean and professionally performed.
Their price was competative with the 3 other bids I received.
I highly recommend this company.

A true team.of professionals that will make you feel like family. Their business is more about quality standards and customer satisfaction than just another dollar bill. If you are looking for the best work and a company that stands behind their work then go Hauer. Cause really Hauer you going to do it any other way!!

These guys are awesome, friendly and attentive. They're helped me mom out with her old(yet reliable) AC a couple of times and I highly recommend them!

Our family has used Hauer Brothers for as long asctgey’ve been in business, years. Hands down, THE BEST! Wouldn’t yse anyone else. A+

These wonderful and polite men came to fix my a/c issue last evening after hours. They got in there and did an excellent job! I highly recommend them!

Casey and Ronnie are great to work with! We had an emergency during the freeze and they worked overtime to get us repaired!

100% good’ old fashion family run business with all the right values, ethics, and customer compassion based from my personal experience.

*Cost wise they are market comparable or better based on their travel/diagnostic fee with the others I called.*
-After reading other reviews my story feels like this is a consistent mind set for them.- I love small town businesses for this reason.

Full story:
Boerne Family with 3 children 3yrs and under.
A/C system went out at 6pm 7/20/2022 I first called all my neighbors and family to prep for the long night with no A/C and children sleep situations knowing most technicians wouldn’t come with such short notice and it being after hours anyway. I asked my neighbors and facebook/next door group for good recommendations and began calling. Hauer Brothers were the last out of the 4 I called. Like the other companies telling me when they could come (24hrs later). the Hauer technician though as well also asked if I was willing to help trouble shoot/diagnose beforehand through FaceTime to help with there time management based off my description of the issues. We did and I have to say he might could have talked my 64 year old mother through it, he was that descriptive and patient. We attempted a patch to get us through the night though that didn’t work. But We were able to diagnose the best action plan with out him there and the parts were in stock. At this point he had earned my business. His response was you’ll be last on my list tonight after 9pm potentially or the next day sometime when they could squeeze me in. I told him I was prepped for no A/C but to call if he wanted to come that night of course. Sure enough they did call and had me back up and running by 10pm. They have earned my loyalty on their business for sure.

-Casey Hauer thank you for being you!

They came out and LOOKED at the unit, did no maintenance, no checks, absolutely nothing else other than take pictures and tell me what they thought was wrong with it and charged $270. It’s absolutely outrageous and I feel like they took advantage of my poor grandma that had to pay for them to do nothing. That is on top of us having to call 3 times to get someone out to the house. Very frustrating.

This company was responsive showed up on time completed all the work in a timely manner and their people were courteous and professional. We cannot say enough good things about everyone we had contact with. On top of that the equipment is working beautifully.

Absolutely 100% professional, prompt, and honest. They went above and beyond for us, even on the 4th of July. Answered our call promptly and arrived in a short amount of time! Great family owned company! Thank you so much for your help, knowledge, and professionalism.