Quality Living Services (QLS) HVAC

Alex was excellent. He was on time, went straight to work, and solved our issue right away. He trained us on having better filter replacement hygiene and walked us through the signald we should keep note of in the future. Reasonable and transparent pricing and will use again 🙌

Alex from QLS was early, which from the start puts them above most service providers and their “arrival windows”.

I described the issue and he quickly got to work diagnosing. I consider myself a smart guy, but I only know the straightforward things to check. Alex heard my description and immediately put two-and-two together to figure out what was going on.

With the issue identified, he presented my option and told me the costs. He proactively discounted the options because the needed tune-up service includes a service call fee, which is already paid. He easily could have double charged me and wouldn’t have known. But he didn’t.

His honesty showed up again when he said I needed to add Freon and quoted the price. I approved and he went to finish the job. He shortly came back and said I didn’t need the extra freon, saving me a couple hundred dollars.

Highly recommend Quality Living Services for their professionalism, honesty, and expertise. Today they earned a new lifetime customer.

I've used QLS for a lot of years and always been pleased with their response time and quality of service. This time was no exception. I suspected and QLS confirmed that the small exhaust vent fan was making a lot of noise but was still doing its job and would be safe to run as the rest of the heat cycle was working properly. Since the HVAC is 18 years old it was suggested that we consider replacing the unit rather than just replacing the fan. No pressure or big rush since the unit can be operated safely.

The technician (Alex Gonzalez) was very informative and upfront about all work and services. He seemed knowledgeable about AC systems and was able to answer any questions I had, additionally he was very through in his work and didn’t leave until he was certain the system was working as intended following the repair. Service was performed within 1 day of the initial evaluation and if I called the offices to other I got a response right away or was called backed within 15 minutes of leaving a message. The rates were very reasonable especially compared with some other companies operating in my area. I plan to continue using their services and would recommend them to anyone who is looking for AC services within their area of operation.

only issue is there was a crimped hose and instead of replacing for me, he showed me what to do. seems like for $200 the hose would be replaced

Secured missing part and wire and installed within hours. Excellent service

They were professional and talented and skilled and address the problem immediately and I think they went above and beyond. I highly recommend asking for Alex G. He taught me things showed me things and fix things, and he was amazing.

Alex and Greg saved us from a night without A/C. They arrived within 15 minutes of my call after hours and couldn't have been more friendly and helpful. I will recommend these guys to anyone who is needing hvac assistance. Customer service still exists with these guys.

Thanks for charging approx $90 to take photos of my heat circulation pump, loosing the screws to the cover so it cannot be reattached and leaving it without telling me. And no follow up the next day as promised on if your co and techs can complete this job. Even though I was told they were qualified on the system I have when I booked the appointment.

I've been using QLS for over ten years and they've exceeded my expectations every single time. Honest, competent, and on the spot. What more could you ask for in HVAC services?