I purchased my HVAC from All Year four years ago and have received excellent service from the company. They are always courteous and professional when making inspections and repairs.
24 hour service is a joke! Had an A/C Emergency on a Saturday, technician called and said he couldn't be there but could come Sun at 10. No show at 10 on Sunday and after 2 hrs of the service paging the technician he finally called. Said he never scheduled the 10 o'clock with me. Stuttered and stammered and then said I was out of service area and it would be an extra charge. I said fine - it's an emergency! He then asked if I could wait until Mon - I said no! Then the technician said he would try to move things around but didn't think he could - very wishy washy. Of course he never called back and did not show up. Very unreliable - would not recommend and will never call again!
Tony and Gerald came back as scheduled and found the leak in my Geo loop. They bypassed the leaky well and will help me schedule a new well installation to fix the poor work by the previous contractor. First class technical work by these AC experts.
All Year replaced our old a/c, heating, and ducts in June, 2004. We get seasonal maintenance and everything has always worked perfectly . The technicians are always professional and friendly.
I have been an All-Year customer for 4+ years now (they installed 2 Trane systems). I felt compelled to write a recommendation because I had an issue where I needed to move some Air Conditioning copper pipes ASAP to install a hot water heater in a closet. I had just come back from a long road trip from Christmas vacation and the plumber worked very hard to fit me in the next day but could not install the new water heater without having the pipes moved. After a long road trip, my family and I were really looking forward to a hot shower. I explained my situation to Casey (manager at All Year) over the phone and he showed up at my place in 20 minutes to help the plumber out. I frankly was stunned. Casey quickly got to work moving the copper AC lines himself while he waited from his crew to show up to reinstall the lines which took half a day. All-Year has always been responsive when I need them and all of their techs take pride in their work product.
I recently had All Year Heating and Cooling install a new A/C unit and was very impressed. Their customer service was outstanding including not only timely service but knowledgeable and friendly technicians. I highly recommend!
Mary Ott
I purchased my HVAC from All Year four years ago and have received excellent service from the company. They are always courteous and professional when making inspections and repairs.
DebbieO ATX
24 hour service is a joke! Had an A/C Emergency on a Saturday, technician called and said he couldn't be there but could come Sun at 10. No show at 10 on Sunday and after 2 hrs of the service paging the technician he finally called. Said he never scheduled the 10 o'clock with me. Stuttered and stammered and then said I was out of service area and it would be an extra charge. I said fine - it's an emergency! He then asked if I could wait until Mon - I said no! Then the technician said he would try to move things around but didn't think he could - very wishy washy. Of course he never called back and did not show up. Very unreliable - would not recommend and will never call again!
John Deane
Tony and Gerald came back as scheduled and found the leak in my Geo loop. They bypassed the leaky well and will help me schedule a new well installation to fix the poor work by the previous contractor. First class technical work by these AC experts.
Gloria Jean Waelchli
All Year replaced our old a/c, heating, and ducts in June, 2004. We get seasonal maintenance and everything has always worked perfectly . The technicians are always professional and friendly.
Lou Manitzas
Said we needed a new system and that it was leaking coolant. Had another company check it and they said it was in perfect shape. Do not trust
John
I have a 20 year history with All Year (for a good reason).
Outstanding company that demonstrates highest integrity from its ownership to service team.
Quana Childs
Got the new UV light filters in my air handler units. Hope this will keep the coils clean and extend the life of the units.
Brian Noble
All Year did original installation of my unit in 2007 and has been servicing since. Crew has always been professional and responsive.
Michael Shearn
I have been an All-Year customer for 4+ years now (they installed 2 Trane systems). I felt compelled to write a recommendation because I had an issue where I needed to move some Air Conditioning copper pipes ASAP to install a hot water heater in a closet. I had just come back from a long road trip from Christmas vacation and the plumber worked very hard to fit me in the next day but could not install the new water heater without having the pipes moved. After a long road trip, my family and I were really looking forward to a hot shower. I explained my situation to Casey (manager at All Year) over the phone and he showed up at my place in 20 minutes to help the plumber out. I frankly was stunned. Casey quickly got to work moving the copper AC lines himself while he waited from his crew to show up to reinstall the lines which took half a day. All-Year has always been responsive when I need them and all of their techs take pride in their work product.
Janis Anderson
I recently had All Year Heating and Cooling install a new A/C unit and was very impressed. Their customer service was outstanding including not only timely service but knowledgeable and friendly technicians. I highly recommend!