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Abacus Plumbing, Air Conditioning, & Electrical Reviews - 100

4.8
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Robin Trousdale

Despite the pain of needing a new unit sooner rather than later, I couldn’t be more pleased with my experience. The tech (Erick) was outstanding. Professional, super knowledgeable and zero pressure tactics. We will use Abacus to install the new unit within the next year. Highly recommend.

Caren Bodin

David Jones was extremely helpful and is an exceptional person. Went beyond my expectation. Explained things to me and helped me out. His guys are fantastic! I highly recommend them. Reasonably priced. Excellent service, & very professional. Also a caring team.

Donna Smith

We were very pleased with the technician's (Donny) service.
Abacus scheduled our appointment immediately and Donny was at our house the next day. He was on-time and helped us solve a problem with electrical connection to our new SPA. We appreciated his quick response and Abacus had our SPA connected the following day! Great, professional service!! We will for sure recommend Abacus to our family and friends!

JoAnn Barr

I lost all power at my home.😵‍💫. I called Abacus and a technician was dispatched the same day. Jason arrived and immediately identified the problem. My panels were a fire hazard and thank God
blew out my power before starting a fire. Jason’s expertise combined with his customer service and genuine care and concern raised the bar to new heights and he walked with me and explained everything along the way. He made me feel like family and made sure I was taken care of. I felt confident with the decisions that I made. Brad and Walker spent 2 1/2 long days replacing my panels and rewiring my home throughout. I have to give Ms. Lucy, Office Manger/AP Coordinator a big thank you as well. You helped me breathe😌.
I recommend looking into their Peace of Mind yearly membership plan. MY ABACUS TEAM WAS GREAT! THANK YOU ALL!!!

Gregg & Ann Morton

Was seeking a new company to service our home systems after our previous one became less than reputable.
Abacus employees were very friendly, service-oriented and professional. Our tech, Erick Loera, was very articulate and helpful resolving our needs. He communicated well to assure our understanding of new equipment as well as when he was to arrive. We have also selected Abacus to do our semi-annual services as well.
We highly recommend them!

John C

Outstanding Workmanship in Challenging Conditions: ABACUS Plumber Eddie Pollack's Exceptional Water Heater Replacement.

I recently faced a daunting situation when a water heater leak caused water to collect in the drain pan of my home's water heater which was in the attic. After speaking with ABACUS Plumbing’s dispatch about my situation they immediately assigned a Journeyman. Plumber Eddie came to my rescue, providing outstanding service that surpassed all expectations given the challenging circumstances.

Despite the after-hours call, Eddie arrived promptly and assessed the difficult task at hand. Dealing with an attic location made the water heater replacement anything but easy. However, Eddie's expertise and problem-solving skills shone through. He carefully evaluated the damage, confidently recommending a complete replacement.

What truly impressed me was Eddie's efficiency and craftsmanship. Within just three hours, he flawlessly removed the old water heater and installed the new one. Navigating the tight space of the attic, he exhibited exceptional skill and attention to detail, leaving no mess behind.

Eddie's professionalism extended to his customer service. He patiently addressed my concerns and shared valuable insights on water heater maintenance, ensuring I felt empowered and informed. His dedication to going above and beyond was evident throughout the entire process.

I wholeheartedly recommend ABACUS Plumbing and Eddie Pollack for any of your plumbing needs. His expertise, efficiency, and exceptional service make him an outstanding choice. Thank you, Eddie, for tackling the attic water heater replacement with such professionalism and skill!

Joanna McNeill

I had a fantastic first experience with Abacus from the dispatchers to our technician Teddy Linnell. The dispatching team was response and even pushed my appointment a few hours when I had a conflict, then Teddy arrived promptly at our rescheduled time and was soooo nice and friendly and explained everything. Gave us some quotes on the spot and fixed our toilet right then with parts on his truck. Quick and easy! I definitely recommend.

Shamim Shahi

I called in the morning & the technician was at my home in 2 hrs. He did the diagnostics on the ceiling fan that had stopped working completely. Gabriel did a great job! He was pleasant, and a knowledgeable professional. He also offered us a complimentary safety electrical inspection of our house.

Tracy Welch

We had been without water for 24 hours. Our original plumber had pushed out appointment twice already. We called Abacus and they were at our house within a short time, fixed our plumbing problem and got us back up and running in no time. Thank you for your excellent service, Andrew and Jason, we appreciate all of your help. I'm sure we have some additional work at our house, we'll absolutely be calling Abacus!

Lydia W Robertson

I was very impressed by Deandre. He was very personable and professional. He explained everything and showed me pictures of what was going on. He gave me his opinion but didn't make a hard sell. I am leaning towards using Abacus but your bid is significantly more than I expected. I will have to crunch some numbers and can't make promises. But if I go with y'all it will be because of Deandre!

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