Paschal Air, Plumbing & Electric

Henry and Eric were able to trouble shoot an issue the same day when the others couldn’t. They explained in detail what they were doing. They were very professional and most importantly my ac condenser works again. Thank you!

My experience with Big Bear was great all the way from my first call to request a quote, to their upfront and competitive pricing, prompt scheduling and the very professional installation. I had heard and read many good things about this firm, and I found them to be everything I had hoped for. Kudos to everyone on the team, especially Collin and James who did all the hard work replacing my units!

I called Big Bear on a Tuesday, and they were at my house on Thursday. They would've been there on Wednesday, but I wasn't available. The technicians were able to diagnose and repair my AC in under 15 minutes.

The technician (David) also reminded me that my AC is using Freon and not Puron. Thus, advising me to weigh my options if a major repair happens in the future.

I'm happy with the service I received from Big Bear, and I will be using them again.

Big Bear is amazing! Very prompt and efficient with their service. Arrived right on time, quickly identified the problem and had my AC repaired and working within 30 minutes. The rate was very reasonable. We will continue to use their service and recommend them to friends & family.

Big Bear is the best! We've been using their service for over 10 years, and can't say good enough about them! Love the crews and very professional and responsive! Big Bear will definitely take good care of you. Thumbs up, always!

We were referred to Big Bear by a good friend and were not disappointed with our selection. Our home has two HVAC units and we were looking for a long-term service provider. Big Bear offers a good value for semi-annual (every six months) maintenance; working on your heater prior to cold weather, and working on your A/C prior to the start of summer. During our heater maintenance appointment, Big Bear located two failing capacitors after showing/explaining to me why they were failing. I hired Big Bear to maintain our system and they've already extended the life by replacing two small parts.

And, even though I didn't ask for Big Bear to look at our A/C units, I did discover some rodent damage to the insulation around our condenser units lines outside. I asked if they could help repair that damage - they did so at no extra cost.

Highly recommended!

Fixed our a/c, we were happy with their responsiveness.

Billy came to the house and was very knowledgeable and professional. He explained what was needed and the did repairs. Very happy with customer service as well.

Big Bear has been great to deal with. They were prompt and on time to give me the proposal, they were able to accommodate a special request and their prices were in line with other reputable companies. Based on my experience, I highly recommend them.

Jorge very professional and pleasant. He troubleshooted our AC problem and nicely explained it. It was aloose wire.
We appreciste the rapid Service response . Glad we have maintenance plan Thank you.