Southern Air Mechanical LLC

These people are honest and good. They honored our warranty and replaced what needed to be fixed on an air conditioning unit. A month later I thought it was broken and it turned out there was sledge in a pipe. They charged us nothing. They are good hard working people who have taken care of us for years and I so appreciate them. Thank you for being kind and fair.

The service people and the staff who answers the phone and schedules appointments are very friendly.
We had so many questions and he was very knowledgeable about everything. They did not gouge us like so many companies are doing right now, camouflaging under "inflation".
These are good people. Call them. They will be honest with you and you won't regret making the call.

Great people always friendly, helpful and they came out about 30 minutes after I called it in!

Wonderful service. Great technician. I highly recommend this company

Removed 2 very bad Rheem HVAC units. Installed 2 new Lennox units. Answered every question, resolved any concerns. Very professional and easy to work with. Highly recommend this company.

Luis did our fall service today and was excellent. He is very knowledgeable and courteous. He made sure all our questions were answered. (Southern Air also installed our Lennox system in 2016 for a good price and good workmanship on the install.)

Always great service and the tech is very polite.

Good service and cheaper than other places around town for a 2 AC replacement. 2 year warranty helps with the smaller issues that arise. The last tech that check our heating was awesome, tall youth blonde guys, super nice and knowledgeable.

On the positive side the dispatcher and technician was very efficient and courteous, and they came out the same day I called. They charged $99 plus parts to replace a capacitor, which is a total of 10 minutes worth of work. Pretty standard. What surprised me was that they charged $250 for a part you can get for $35 on Amazon, and their cost for that same part is less than that. I know they have to make money, but a 700% markup on parts is a little high. When I complained they reduced the cost of the part to $150, so I give them some credit for at least listening to the customer and working with me. On a 102 degree day I didn’t have a lot of recourse (if I sent them away I would have still been out $99 AND my system would still be broken). I understand the many costs that go along with running this type of business, but I feel like the price mark-up on parts is out of whack. I will probably look elsewhere next time.

I have called this company for the last 5 years every time i have a problem and they have always been very professional and affordable. I will continue to use them for all my ac and heat needs. Great company and great people. Give them a call.