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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Batjer Heating & Cooling Reviews - 53

4.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Trent Wilhite

We had Batjer install a Lennox variable heat pump system in July 2020. It has been great so far. After having the new system installed for a couple of months, we have noticed a massive drop in our power bill. It's been at least $100 a month less when compared to the same bill from last year. However, this is defiantly a "your mileage may vary" statement and not indicative of everyone's experience. The power savings you see on a system replacement depends heavily on what you are replacing and what you are replacing it with. We happened to replace a very old and very energy inefficient system (from the 1980s) with a modern highly efficient variable speed system. The giant leap in energy efficiency between our old and new systems translated into massive savings on our power bill in our specific case.

While these variable speed systems cost extra when compared to a more traditional single-stage residential split system, the comfort level offered by this variable system is a night and day difference when compared to the traditional systems. It is so quiet when maintaining a temperature and the temperature doesn't jump around in the living space since it can maintain a setpoint using a really low speed. It will kick on very low just to maintain and you can hardly hear it... our air handler is in a closet next to the living room so it used to be obvious when it was running. The old unit would drown out everything while it ran. If you are changing the temperature setpoint on the new unit, it will spin up a little faster to meet the temperature demand, thus be a bit more noisy but once it catches up, it goes back in to a really quiet maintenance mode.

The install crew from Batjer got it all done in a single day and somehow managed to fit the air handler in a closet that barely fits it. Very professional and work was done correctly.

I would recommend them if you want a quality job done right.

Kathy A Feagan

VERY courteous, nice, cooperative & patient. Did a very good job on installation of new unit. Took extra care to protect carpet & house! Previous repair calls have also been great!

Franz Hallgren

I was in a bind and they went above and beyond the call. These guys are probably the best in town and they are the only ones I call on for any of my heating and air maintenance or repairs. I am already on the maintenance plan with them which is very affordable. My outdoor unit died recently and they were able to replace the compressor and fix the system I had which saved me a bunch of $. Thank you Batjier!!!

David Bradshaw

Great customer service! Chris arrived on time and was very polite. He explained what he would be doing and how long it would take. Work was completed in a timely manner. I highly recommend Batjer for any HVAC needs.

Trevor

Quick, responsive and did great work, which is exactly what you want when your ac goes out.

Carrie Hendrix

We had an HVAC system replaced with a new more efficient unit . They removed and replaced unit in attic in very little space to work . The technicians were extremely courteous and worked hard for two straight days!!! Extremely happy with price and system 😀😀

Alex Elliott

Had a new heating and cooling system put in on John Lomax's recommendation. Very happy with it. Cut my energy cost by 60%!! Mike Pence(no not the vice-president) and crew had it installed in one day with no problems! ! It was a big ticket purchase but money well spent!!!!

Thomas Salisbury

I have waited about 2 months to review Batjer. I must say, I have had no issues with the new air conditioning system they installed. The guys that came out did a very professional and clean job, right down to the details. Hope I do not have to replace my ac again, but if I do, Batjer is my go to place.

Brian W

BEST customer service in Abilene! This company installed and serviced the HVAC on the house I recently purchased before I bought it. I called because I was having a minor issue. Shannon explained to me what service occurred 6 months prior and the issue that was found during that call. She asked if the non-HVAC issue was resolved. (It had not been resolved.) I resolved that issue myself for less than $10 in under 30 minutes. Shannon's knowledge of the situation saved me time and money; no unnecessary service call for an already known issue. FANTASTIC CUSTOMER SERVICE. This will be the ONLY HVAC company I will ever call in Abilene again.

Jim Hamilton

Problem arose overnight with electrical outage in 1/2 of the house.. Batjer was immediately available to assist and solved the problem.

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