Our heater went out and we were very very cold. I called Air Tech as recommended by my neighbor, Carolyn Davis, and the repair man came out about 30-45 minutes after I called in. We were very pleased with the technician, his manners, his skills, his knowledge of our equipment, and when he didn’t have the part he was back quickly. We appreciated the fast and reasonable charge.
In these Texas heats our A/C was having problems! Made a phone call and the repair man was at our house at the time he said! Our A/C needed to have bands replace and the repair man went back to his office to get the supplies needed. He was awesome and repaired our A/C!! Great customer service!
We have used Air-Tech a few times and they never disappoint. Our latest issue occurred on a Saturday evening at 8:00 p.m. Terry was at our home by 8:30 and had the problem fixed in 30 minutes. Awesome customer service! They have a customer for life! Thank you guys!
Trevor was on time, responsive and provided a detailed review of our heat pump system which was not operating properly. A plan was provided for repair. He was very knowledgeable and answered questions. We appreciate his courtesy and help. Thanks so much Trevor.
They came to my house we talk about replacing Ac suppose to give me an estimate in 2 days max..never sent me quote..call them and receptionist said she will sent it..it's been a week and I haven't heard from them. UPDATE Response to the owner first name Maria, on the N. Bowie
I can not speak highly enough about this company and their crew! They made one of the most stressful times, the easiest time for my family and I. Everyone from the owner and his wife to Trevor and his crew went above and beyond and I wouldn’t recommend anyone else. There’s nothing better than hard working, good hearted, honest people and that’s what you get when you hire Air Tech!
More than six months and more than 6 visits to my home to repair my condenser. They even installed the wrong fan motor that caused the fan to rip itself apart. The fan blades physically departed the motor and tore the top off the condenser. The billing was incorrect but I was relocating to a new home so I paid it. Apparently after I moved they billed me again - I left a forwarding address but never received another invoice. However it wasn't difficult for the collection agency to find me. Wonder why I never go that invoice? Don't use these folks. The techs did the best they could. Management is poor at best. By the way - I never changed my cell number either - I bet they had that on file. Poor communication and lots of broken promises.
Had 4 companies come out to bid on replacing my 15 year old HVAC and Air-Tech came in over $1000 less then the others for the same system. Trevor and crew were awesome! It was a great experience from start to finish.
Susan Allen
Our heater went out and we were very very
cold. I called Air Tech as recommended by my neighbor, Carolyn Davis, and the repair man came out about 30-45 minutes after I called in. We were very pleased with the technician, his manners, his skills, his knowledge of our equipment, and when he didn’t have the part he was back quickly. We appreciated the fast and reasonable charge.
Linda Barfield
In these Texas heats our A/C was having problems! Made a phone call and the repair man was at our house at the time he said! Our A/C needed to have bands replace and the repair man went back to his office to get the supplies needed. He was awesome and repaired our A/C!! Great customer service!
Tonya Sides
We have used Air-Tech a few times and they never disappoint. Our latest issue occurred on a Saturday evening at 8:00 p.m. Terry was at our home by 8:30 and had the problem fixed in 30 minutes. Awesome customer service! They have a customer for life! Thank you guys!
R. Gonzalez
If you want the job done right, ask for Joe. Very knowledgeable technician.
Kelli Copeland
Best services! Great people. Very professional. Explains everything clearly. Highly recommend!
Connie Mangin
Trevor was on time, responsive and provided a detailed review of our heat pump system which was not operating properly. A plan was provided for repair. He was very knowledgeable and answered questions. We appreciate his courtesy and help. Thanks so much Trevor.
Patty Gonzalez
They came to my house we talk about replacing Ac suppose to give me an estimate in 2 days max..never sent me quote..call them and receptionist said she will sent it..it's been a week and I haven't heard from them.
UPDATE
Response to the owner
first name Maria, on the N. Bowie
Megan Jennings
I can not speak highly enough about this company and their crew! They made one of the most stressful times, the easiest time for my family and I. Everyone from the owner and his wife to Trevor and his crew went above and beyond and I wouldn’t recommend anyone else. There’s nothing better than hard working, good hearted, honest people and that’s what you get when you hire Air Tech!
Rob Baker
More than six months and more than 6 visits to my home to repair my condenser. They even installed the wrong fan motor that caused the fan to rip itself apart. The fan blades physically departed the motor and tore the top off the condenser. The billing was incorrect but I was relocating to a new home so I paid it. Apparently after I moved they billed me again - I left a forwarding address but never received another invoice. However it wasn't difficult for the collection agency to find me. Wonder why I never go that invoice? Don't use these folks. The techs did the best they could. Management is poor at best. By the way - I never changed my cell number either - I bet they had that on file. Poor communication and lots of broken promises.
C. St James
Had 4 companies come out to bid on replacing my 15 year old HVAC and Air-Tech came in over $1000 less then the others for the same system. Trevor and crew were awesome! It was a great experience from start to finish.