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Somerville Heating And Air LLC Reviews - 16

3.7
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Kristie Moffett

After several quotes, Somerville Heating & Air had the best price with the best system. They installed our new unit and I came home to a nice quiet cool home! Thank you so much and see you soon for our maintenance!

Trucker Tom

B.J. and his crew did a great job with our new AC/Furnace installation. Punctuality and communication were my #1 requirement and they exceeded my expectations. I’d do business with them again and would recommend to anyone needing HVAC work. Very satisfied! —— Tom

Chelsey Ariel

They told me I had to get a new air conditioner for my home and for them to install it is $1,000 so I got a second opinion and turns out that I only needed freon now it’s working again amazingly. I feel like they tried to get over be careful with this company make sure to always get a second opinion because most companies will scam you if you allow it

TC Henry

We contracted with this firm to install a high efficiency system in a new building.

At the very beginning we told them we were going to install a high efficiency system and wanted all seams & joints sealed with mastic. Ben Clutts (owner) balked at it but we remained firm so he agreed.

Yesterday the install team showed up and started the installation. I happened to be onsite and reminded the installers about mastic at which point they indicated that they had not been informed.
The lead technician called the owner to discuss the situation. Ben admitted knowing about the mastic requirement and that they would mastic the joints but tape the seams. (I find it strange that the crew had absolutely no mastic on the truck to accomplish even that...) When I didn't budge off of the demand for a SEALED installation (high-efficiency units are not efficient when they leak!) Ben pulled his crew and walked off the job. Had I not been there to question the installers this system would have been installed the way they wanted - not according to the customer's request.

I absolutely would not recommend using this company until Ben Clutts is no longer at the helm. Walking off the job equates out to him not being able to play the position he wanted so he took his ball and went home. Unprofessional.

By the way - the 5 star reviews from Katherine/Kathy Clutts is the owner's wife.

Daniel Lee Jourdan

This company is a good choice. Our air went out in the middle of July and they responded the same day and got us cool again. Very knowledgeable and honest.

Terry Williams

I have called for three days now an the lady would say there coming out today but I waited an they never came. There the most unreliable company an I would recommend them.

Jamie Benson

Fast came Out the same day honest with a Great Price they will always do my work from now on I would highly recommend

Traci Workman

The service was excellent and the knowledge of heating and air was outstanding BJ is so informative.
I am going to have Somerville Heating and Air as my HVAC company from now on .
.

Harley Smith

Not good, wanted to over charge to replace outside unit, wanted over 3800 got replaced for 2300.

Marion Fox

Quick service and charge always reasonable.
Been using them for yrs

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