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  • Onsite services

Mountain City Service Reviews - 33

4.4
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Bill S.

I've used them two times since moving to Signal Mountain. Once for gas lines and once for plumbing.
Both times the work quality is mediocre but the prices are well above average.
I will shop around the next time I need plumbing work!

Marianne Justin

I have been a customer for many years and can count on Mountain City Service to take care of whatever is broken and install whatever is new. They understand the frustration and inconvenience of losing an essential service and respond with a sense of urgency sometimes putting in long hours to assure that everything is working properly . I appreciate their expert knowledge , customer focus and professionalism

Gregory Reid

Rarely (and I mean very RARELY) have I found a company that provides such speedy service, professional contractors (and are just plain nice people) as Mountain City Service provides. These guys are super and they are also quite competent and responsive. Prices aren't 'cheap', but they are quite reasonable for the work undertaken. They have my business moving forward.

Laura Lea Dressler

I’m sure Mountian City Service is great with all the services listed above! We needed them for plumbing issues in a 20 year old house. They not only found and fixed our issues, they gave us a nice deal on the new parts we had to order. The whole team is great too-from the ladies in the office to the guys coming out to do the service. You won’t regret the call!

LaBella Peregrina

Be warned that if your work is not an emergency or not state contract you will not get efficient service. Called on a Monday for repair work and was given a Wednesday appointment. No plumber arrived on Wednesday. Called Thursday morning and was told either late Thursday or sometime Friday. No definite time was given. If the scheduler was more transparent regarding that my work was low priority I would've selected another plumber and not lost a week of time waiting for repair.

Nigel Brown

Very professional, prompt and good workmanship, we especially liked the regular updates from Suzi to keep us informed of progress as they could not come whilst it was raining, I highly recommend Mountain City Service Inc, they are a pleasure in all respects.

Alex Reyland

Scope: Replacing plumbing supply lines and leaking sewer piping.

Received pricing and a verbal schedule of this should only take a day or two in late July. Plumber seemed competent and knowledge able. The work that has been performed to date looks quality.

BUT it has been well over a month since giving approval to move forward on the project and work is only completed when I have called and asked for a schedule of completion every week. Then a day or half day of work is performed. State work is taking priority over home owner work is what I am told every time I call.

Everett Pelletier

I'm super happy with Mountain City Service. I've used them a few times across multiple homes. Friendly service, personable technicians and quality work.

Joli DeLaughter

I called around 1:00 today needing someone to check out our plumbing because the kitchen sink was backing up and it was seemingly effecting the dishwasher as well, causing it to over flow and not run properly. Someone was here by around 2:30. He was nice as he could be and went above and beyond to help even though he doesn't work with appliances. He unclogged the kitchen sink and for now that seems to have fixed the issue with the dishwasher as well. Great, speedy service and reasonably priced.

Stacy Hill

Mountain City Service was amazing! They showed up on time and very professional! They fixed our issue after being told by another plumber it couldn’t be fixed! Mountain City Service was extremely reasonable, went above and beyond, and will be my go to place going forward! On top of that, they are extremely honest and trustworthy which is not always easy to find! I would highly highly recommend them!

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