Parthenon Plumbing Heating & Cooling

Great attention to detail and customer service. They kept me updated through the whole process of a gas line repair I needed to do with ETA's and invoicing. I would recommend this company to anybody, thanks!

I just want to say what a great experience I've had this week with the good folks at Parthenon Plumbing. After my initial call one afternoon, a tech was out the next morning. Turns out the tank was too far gone to save, and Parthenon sent two techs out the next morning and did the replacement. All three techs were VERY knowledgeable, friendly, competent, and, didn't try to up-sell me on anything. And they credited me with the first tech's visit (which was more than an hours worth of diagnosis and tightening of a loose fitting). Also, the office staff have been very cordial and helpful, returning emails and calls in a very timely manner. Five stars aren't enough! Great job, Parthenon!

Sheila answered the phone kindly and ready to help. She explained what I needed to know and what to expect for a first visit. Michael arrived quickly and was totally professional.

I was looking for a second opinion and a better vendor than what I was currently dealing with for HVAC repair. AC not working in July! They were able to place a part order right away and expect to get the unit fixed days, if not a week, earlier than who I was using. Competitive pricing, too.

I couldn't be more pleased.

I have used them for years for plumbing issues, but decided to try them for replacing my old HVAC. They were on time (early actually) and professional, and walked me through every step of the process. Appreciate the extra time to explain things about the newer system. As they left, the crew pulled up to remove the trash and old unit seamlessly. Their prices were pretty comparable to other Nashville companies and they offer a yearly maintenance program that's pretty reasonable. Would recommend.

I can't thank Parthenon Heating & Cooling enough! I woke up to water in my bathroom. I had to turn the water off throughout the house. I called Parthenon for an emergency and I was met with a warm, concerned voice on the other end of the phone. She told me she would check on availability and called me right back. The two gentlemen came out within a few hours and immediately located the problem and repaired it professionally and efficiently. They were very considerate of the house and took precautions due to Covid. I couldn't ask for a better experience! Thank you!

Ryan S. and Terry have been wonderful to work with. Ryan has gone above and beyond to help us address the issues with our office building. It's a complicated building, but Ryan and his team know what they are doing.

The guys at Parthenon Plumbing are great. Always professional and show up when they have told me the will be at the house. They installed a new water line to the house and worked into the night to make sure it was in properly. Anytime I have issues with plumbing they are on top of it. Very happy with the work and responsiveness.

Parthenon Plumbing has been the best at rescuing bad water heater owners! The personnel are professional, prompt and keep you in the loop as the repairs progress. The morning of the first meeting, I called five other plumbers and Parthenon was the only one that called me quickly and the first one to even call me back (got another call several hours later - by that time I would have been in full-fledged panic!!). Came out and did a fabulous job! Highly recommend!

I would not recommend Parthenon Plumbing. I used this company to replace a faucet for the bathroom sink and the technician was unprofessional from start to finish. At the outset, the technician arrived more than 3 hours early but didn’t bother to let me know until he was just a couple minutes away from the house. Then, shortly after the technician got started, he requested a bath towel to sop up water that had started leaking all over the bathroom floor. After the technician had completed the installation, I noticed that he had knocked a small hole in the white porcelain sink top adjacent to the base of the faucet handle assembly. When I pointed this out, the technician tried to claim that it was already there and had been covered by the original faucet handle assembly, which was slightly larger. When I showed the technician that the hole was clearly outside of the faint ring showing where the previously assembly had been, the technician said he would discuss it with his supervisor and get back to me. I never heard back. When I called to follow up, I got the company dispatcher and again never heard back from the technician or his supervisor. At that point, I bought a porcelain repair kit and fixed the hole myself. Needless to say, I will never again use Parthenon Plumbing.

Timely response to repair a broken pipe. Efficient repair with minimal damage to drywall to access pipe and cleaned the site up well upon repair.