Parker's Heating & Cooling

Parker’s heating & cooling provides, by far, the best customer service of any business we have ever dealt with!! They are the definition of compassionate, caring people. The professionalism is outstanding! Josh Parker, went out of his way to help us when we were without air conditioning, during some of the hottest days. We are forever grateful to Parker’s heating & cooling for their outstanding quality, responsiveness, and customer service!! Highly, highly recommend!!

Both of my hvac units went out and Parker’s was on the list of companies to use through a program offered through my electric company. I chose them because I was telling a friend about my issues, and she told me about the work Parker’s had done for where she worked. She gave them a glowing recommendation. She was right. The whole team was courteous, professional, and very helpful with everything. They walked me through each step explaining everything as they went along. They were very concerned that I got air in my home as soon as possible. They answered all my questions and was just wonderful.

Mr. Johnson was professional and provided great customer service. He asked about the issues I was having and took his time to ensure the work was done to perfection and communicated with me throughout the process. We even had an issue that I did not make him aware of when using the outside water hose to clean the unit while performing my maintenance. He was so kind to assist me with clean up. Overall it was a great experience and will recommend Parker’s to family and friends. Thank you Dewayne.

Bo at Parkers is a great guy. I had reprogrammed my thermostat and was unsure what was the right settings. He spent over 20 minutes on the phone talking with me on how to fix it! This is what you call great customer service!

Dwayne let me know when he was on his way, and he arrived on time to perform HVAC system maintenance.
He was courteous, professional, knowledgeable and efficient. Dwayne kept me updated regarding system issues, and objectively reviewed the need for a part. I appreciated his customer care and found him to be trustworthy.
Dwayne is yet another reason I remain a loyal Parker's customer!

Parker's Heating & Cooling was recommended by a friend and we could not be happier. We had our a/c system checked and also enrolled in their maintenance program. Aiden was our technician and he was very knowledgeable, professional and personable.
We would highly recommend them!

Dwayne Johnson came out yesterday and did a great job. He was very professional and thorough. He took his time to explain everything in detail to me.

We had our hvac unit checked out today based upon a 6 month maintenance schedule. Aiden was the technician who performed the check. He was very kind and courteous and very knowledgeable regarding our unit. He is a great representative of the Parker family business. "Thank you, Aiden."

I have spent over 20k at Parker’s since buying my house. Jim is absolutely the most knowledgeable tech on staff. Most of the install crew and tech crew are amazing. After buying my first two units, I received a ton of cookies. After buying my third, we received nothing. Don’t let your MVP residential customers go unnoticed. I’ve praised your company on multiple social media sites, but the last 6 weeks have felt like pulling teeth.

Jim was professional and really knew his stuff. He kept me informed about options and various costs for repair and maintenance. I felt in the best of hands, so to speak. I will request Jim every time for future jobs.