Best Care Plumbing, Heating And Air

Antonio Todd the installer of my toilets was very professional, courteous, kind & informative. He was also right on time.Thanks!

I had Ron Fletcher today to perform Winter service for HVAC. He did a fantastic job and was very professional with great attitude. I have been using Bestcare home services for the past 4 years and have been disappointed. Thanks
AP

Ron Fletcher came
Over to do my semi annual system check before the cold weather hit. He arrived exactly when he said he would was professional polite and answered all my questions. Thank you for making sure my home is set for the late fall and winter!

I filed a claim with my warranty company and it took a month for my HVAC to be repaired by Home Best Services. It was by far the worse experience I’ve encountered not to mention a representative attempting to sell me a product that was not approved by my warranty company and was not needed from the recommendation that was presented after the diagnostic. I was told if I purchased the new system which was $10,500, may I add, they would be able to install within 3 to 5 days, but since I did not qualify to get the new system, it resulted in my equipment not being repaired for 30 days. The entire staff not only failed to communicate properly, but accused me of lying about a representative not leaving a message on a voice mail that I do not have. My experience may not be like any other, but I would not personally recommend this company. #disappointedcustomer

Devyn was very knowledgeable and professional, did not rush and took the time to explain everything while servicing our tankless water heater.

Cameron was very helpful and friendly. He handled my diagnostic and repair. He was extremely professional and very knowledgeable. I am happy to have gotten him as my technician and would use and refer him in the future.

I had purchased a new garbage disposal & Best Care did the installation! They were wonderful! They were on time, very professional, and extremely polite and courteous! They were quick and thorough - making sure everything was working properly and replacing anything that was needed! I was so pleased with the service after they left that I called the office to compliment the guys!

Amazing customer service! Fred was so nice found the leak quick had the repair done in no time! Thank you!

Big thanks the best care and Reggie who came out and got my unit working today!

He took his time and troubleshot the issue and stayed till we were sure the unit was fixed and working properly.

Called this morning to get estimate for a pump on my water tank to recirculate hot water. Got the appt for today 12-2 GREAT! Shane, the tech, was supposed to call 30mins before, he called literally 5mins away, that's OK.
Arrived, took him to the water tank. Told him what I wanted. His immediate response was No, we don't do that on existing units, your pipes could bang and rattle, causes never ending problems, costs a lot of money. OK, can you give me an estimate? Calls his boss, "do we install pumps on existing units?" Boss - 'NO" So, i said, OK I'll call someone else.
I know they are installed on existing units, my friend did it, that's where I got the idea.
1. I told the lady when I made the appt what I wanted, she could have said, we don't do that.
2. Shane and his boss were dismissive.
3. Not for the company to worry about banging pipes or cost, that's my decision.
4. They didn't want the business; my guess it was lunch time and didn't want to be bothered.