I have used this company for many many years…but will never use them again. They were late and no one called to tell me. They “found” multiple things that needed fixing now or in the near term; didn’t clean the filter, and broke the power supply box off the back of the house and didn’t fix it! They wanted me to sign up for a new unit under their “special” program. Thankfully….I got a second opinion and none of those items require fixing at the present time! And none of them have caused my electric usage to go up! It is the same it has been for 3 years since I moved here! I will never use them again! And don’t call me to discuss either! Perform the service requested and save the sales pitches for later!
Our Nest has been having issues and today the system stopped at 2pm and Kevin & Chris were at my home the same day within hours. They were quick to fix the issue and very respectful and knowledgeable when it came to what I can do to help the issue not happen again in the future. Would highly recommend these guys for any HVAC/Thermostat services!
Kevin and Chris came to diagnose my main floor heat issue. Was I wowed! Kevin showed me images, with a snake type camera, of the rusting heat exchanger, while explaining what was potentially happening inside my heating unit. Both gentlemen took the time to go through all my options - repair vs. purchase. They were extremely knowledgeable, thorough and courteous. My negative experiences with R&M are hopefully a thing of the past now that I found this dream team.
Acquired three quotes for our HVAC humidifier install. John R was the estimator and he blew the competition out-of-the-water. His timeliness and professionalism were our first impressions. John’s attention to detail and reasonable quote were outstanding when compared to the competition. John stood tall and respectful when answering our questions. Highly recommend John R and R&M Climate Control to anyone seeking the same 5-star treatment 👍🏻
Kevin, the rep was very professional with his visit today…..4/5/23Darwin completed maintenance and did a was job!…4/21/23 Darwin came back to install my pure air kit and continues to provide a great service!
Danny and Mike came out to help me in a crisis. They were very helpful and knew what they were doing. I would recommend them to anyone who needs ac work. Thanks R and M!
Bobby came out today and changed out the shower valve. He was very professional and courteous. His work was top quality, clean, and on time. We recommend R&M for any work you may need.
Cathy Armbrust
Ryan installed a new smart thermostat. He was very professional and did a good job. He insured the unit connected to my Wi-Fi and phone correctly.
Cynthia Eubanks
I have used this company for many many years…but will never use them again. They were late and no one called to tell me. They “found” multiple things that needed fixing now or in the near term; didn’t clean the filter, and broke the power supply box off the back of the house and didn’t fix it! They wanted me to sign up for a new unit under their “special” program. Thankfully….I got a second opinion and none of those items require fixing at the present time! And none of them have caused my electric usage to go up! It is the same it has been for 3 years since I moved here! I will never use them again! And don’t call me to discuss either! Perform the service requested and save the sales pitches for later!
Allison Roth
Our Nest has been having issues and today the system stopped at 2pm and Kevin & Chris were at my home the same day within hours. They were quick to fix the issue and very respectful and knowledgeable when it came to what I can do to help the issue not happen again in the future. Would highly recommend these guys for any HVAC/Thermostat services!
Mandy
Kevin and Chris came to diagnose my main floor heat issue. Was I wowed! Kevin showed me images, with a snake type camera, of the rusting heat exchanger, while explaining what was potentially happening inside my heating unit. Both gentlemen took the time to go through all my options - repair vs. purchase. They were extremely knowledgeable, thorough and courteous. My negative experiences with R&M are hopefully a thing of the past now that I found this dream team.
Steve Schnoll
Acquired three quotes for our HVAC humidifier install. John R was the estimator and he blew the competition out-of-the-water. His timeliness and professionalism were our first impressions. John’s attention to detail and reasonable quote were outstanding when compared to the competition. John stood tall and respectful when answering our questions. Highly recommend John R and R&M Climate Control to anyone seeking the same 5-star treatment 👍🏻
Amie Haltom
Danny and Darwin saved us from roasting on the 4th of July and fixed my AC. Best service call I’ve experienced. Thank you!
Neil Stricklin
Kevin, the rep was very professional with his visit today…..4/5/23Darwin completed maintenance and did a was job!…4/21/23 Darwin came back to install my pure air kit and continues to provide a great service!
Lori King
Danny and Mike came out to help me in a crisis. They were very helpful and knew what they were doing. I would recommend them to anyone who needs ac work. Thanks R and M!
Mary Ann Love
Darwin and Darrin did a great job they were very informative on our equipment. I am very pleased with this service. Would recommend R&M
Gooyen Trenchless
Bobby came out today and changed out the shower valve. He was very professional and courteous. His work was top quality, clean, and on time. We recommend R&M for any work you may need.