This company is top notch. Just installed a new American Standard unit for me, professional and about the nicest people you will find, and best of all gave me a good price when compared to other companies I got quotes from. You can't go wrong with this company. Highly recommend.
I don't usually take time for reviews, however I believe my recent experience warrants one, and finding a good HVAC person can be a real challenge. My heat pump began to act up on a rainy Saturday, with the coldest day of the year expected that Sunday. I couldn't reach my usual HVAC provider, so I called Karns Mechanical in a panic. They arrived within an hour and repaired my system in wet and miserable weather conditions. After replacing the bad component and repairing some melted wires, my heat pump was running better than ever in no time. Most importantly they were extremely reasonable!! Never been more satisfied!!
KMS replaced the entire HVAC system in my rental unit. They quoted a great price, provided great communication, and made availability in their schedule to get the job done the next day so my elderly tenant wouldn't go without heat.
Yeah, I called several times about it not cooling properly and was told there was no service contract included with installed systems. I didn't know it was leaking until it crashed through my ceiling. It should have been installed correctly, the customer should not have to tell you about problems
5 stars are not enough for these fine people. I called on a monday due to an old unit going out on sunday eve. New system was installed by friday. The wonderful help I had with finance suggestion and seamless installation was incredible. Such a great job and they were very clean and neat no mess at all. I highly recommend Mike, Lois and crew.
Thank you KMS for being so immediate in my needs when I needed someone the most. After a humid hot day coming home to 86 degree temp in my home, KMS answered my call promptly, was onsite after business hours and fixed our issue at a great rate. Will always recommend Mike Jenkins and staff for the great professionalism. From one contractor to another I understand your hard work. You sir just made another great contact for lots of remodeling work.
I have nothing but good things to say about this company. They were no nonsense from the start and got my new system installed before I even thought possible. If you are looking for an honest and professional HVAC company then look no further than Karns Mechanical Services!
The Best in the business. Absolutely phenomenal customer service and the best in the business at installing units. They diagnosed our old one and installed the new one in a day! Family owned! 100% recommend them!
Karns Mechanical Services is the best HVAC company in Knoxville. Very prompt and affordable. Have used them for years and would recommend them to anyone.
Was very nice folks both, Mr and Mrs Jenkins were very respectful. I feel like they treated us the way they wanted someone to treat their family. I will definitely use them again very reasonable.. . Good people.
Harvey Rice
This company is top notch. Just installed a new American Standard unit for me, professional and about the nicest people you will find, and best of all gave me a good price when compared to other companies I got quotes from. You can't go wrong with this company. Highly recommend.
Byron Souza
I don't usually take time for reviews, however I believe my recent experience warrants one, and finding a good HVAC person can be a real challenge. My heat pump began to act up on a rainy Saturday, with the coldest day of the year expected that Sunday. I couldn't reach my usual HVAC provider, so I called Karns Mechanical in a panic. They arrived within an hour and repaired my system in wet and miserable weather conditions. After replacing the bad component and repairing some melted wires, my heat pump was running better than ever in no time. Most importantly they were extremely reasonable!! Never been more satisfied!!
Thank you Karns Mechanical!
Byron Souza
Chris Molitor
KMS replaced the entire HVAC system in my rental unit. They quoted a great price, provided great communication, and made availability in their schedule to get the job done the next day so my elderly tenant wouldn't go without heat.
Tony Upchurch
Yeah, I called several times about it not cooling properly and was told there was no service contract included with installed systems. I didn't know it was leaking until it crashed through my ceiling. It should have been installed correctly, the customer should not have to tell you about problems
Laurie Johnson
5 stars are not enough for these fine people. I called on a monday due to an old unit going out on sunday eve. New system was installed by friday. The wonderful help I had with finance suggestion and seamless installation was incredible. Such a great job and they were very clean and neat no mess at all. I highly recommend Mike, Lois and crew.
Travis Mogush
Thank you KMS for being so immediate in my needs when I needed someone the most. After a humid hot day coming home to 86 degree temp in my home, KMS answered my call promptly, was onsite after business hours and fixed our issue at a great rate. Will always recommend Mike Jenkins and staff for the great professionalism. From one contractor to another I understand your hard work. You sir just made another great contact for lots of remodeling work.
Thank you
#Grindinghard
#Knoxvillesfinest
Fender Tremolo
I have nothing but good things to say about this company. They were no nonsense from the start and got my new system installed before I even thought possible. If you are looking for an honest and professional HVAC company then look no further than Karns Mechanical Services!
Clay Murfet
The Best in the business. Absolutely phenomenal customer service and the best in the business at installing units. They diagnosed our old one and installed the new one in a day! Family owned! 100% recommend them!
Ronnie Moore
Karns Mechanical Services is the best HVAC company in Knoxville. Very prompt and affordable. Have used them for years and would recommend them to anyone.
Geneva Miller
Was very nice folks both, Mr and Mrs Jenkins were very respectful. I feel like they treated us the way they wanted someone to treat their family. I will definitely use them again very reasonable.. . Good people.