Compass Heating & Air Conditioning Inc

I bought my house a year ago and was sold a home warranty. The HVAC unit started having issues right away. The Warranty Company sent Techs out at least 10 different times and from at least 4 different companies and no one could fix the unit. I finally gave up on the home warranty and called Compass Heating and Air. They came out right away found the problem, the unit needed to be replaced. This was 4 days before Christmas, Willie and his team came out and replaced the unit on DEC. 23rd so I would have heat for Christmas. I cannot thank or recommend this company enough for all their help and kindness.

My family and myself, have always used Jim Dalton, at Compass Heating and Air!! Jim is a Class Act, as his family is. I have known Jim most of my life!! He is easy for me to contact when there is a problem and he is out to fix the problem in more than a timely manner!! I know he is very busy and makes the time to take care of me and other members of my family!! I will ALWAYS use Jim Dalton and recommend him to anyone!! Example; My heat went out Sunday night. I did everything I knew to do to see if it would come back on. It never come back on. So, I just called and Jim told me he would be here tomorrow. I told him just come when he can. I know he has many other customers to take care of. I really appreciate Jim and Compass Heating and Air very much!!!! I will always use Jim!!!! Buddy, you are not allowed to retire!!!!! LOL!!

One of the worst contractor/installation experiences we have ever had! In July/August 2016 they sent a totally inexperienced crew that botched the initial installation (after 12 hours of work), they sent a follow up crew to fix the 1st crew's mistakes, in another all-day marathon. At the end of that debacle, we were left with a hacked and spliced together install that did actually cool our upstairs, but they failed to hook up the heat functions because we wouldn't need them for a while. They did send a crew later in the year to connect the heat functions. We asked them to please send someone experienced to clean up the initial installation (which included an inappropriately large hole in the outside of our house....more on that in a moment). The "more experienced" technician did a little clean up on the hack-job of an installation, but still left it pretty spliced and unprofessionally pieced together. Oh, and a few months later we found out about the hole in the house, after some mice got into our attic, via the conduit and hole in their install. Two years and nearly $10k later and we have a poorly performing unit that does not keep the upstairs very cool...Please do yourself a favor and DO NOT USE this company!

Been using Compass for over ten yearsnhow andethy have always delivered on what they said they would do. Great company!!!

The best company to set you up with a new heat and air system, great service after the sale ,and very good people to deal with . I recommend them highly.

Gary and his crew are very professional. We have used them several times for installations and service. Would highly recommend!

Great Job. They installed ny mew system while I was out of town and it was a GREAT JOB. I would recommend to anyone.

I am modifying my previous review to give the company an opportunity to finish the job and re-evaluate.

Great service and great prices.

Good prices & great service.