Covenant Heating and Cooling

I could not recommend this company stronger. We needed them to come install new gas logs at the last minute due to having a home inspection. They went above and beyond to help us and we will always be grateful to them. When we move to our new home we will definitely be calling them for yearly service and any other needs that we may have.

Covenant is always on top of their game. Not the cheapest, but reasonable for the service, and I go to sleep each night with no worries about my HVAC system. They are always on time, courteous and efficient. Brian did my latest maintenance call, and upholds the high standard Covenant has set for itself.

Covenant has been a wonderful company. I would highly recommend them again and again. Had a issue today and their ac tech BRIAN came out after hours to help. He was so polite, very knowledgeable and explained things to me like no other tech has. I suggest you ask for him by name.

We used this company for our cooling last summer, and we just used them again for our heat today. They are the PERFECT example of how a company is supposed to be operated. Very kind, knowledgeable, and most importantly they are honest. There might be cheaper options out there, but they have the best value. I know if I call them, the problem will be fixed and it will be done with a smile. If they did local business awards, Covenant should win 1st place.

Our technician, Rod, had great technical knowledge and excellent customer service skills. He explained things clearly and in a way I could understand, which I appreciated. He’s a great addition to the Covenant team!

I have never written a review for anything, but felt I needed to praise the professionalism and work ethic of Chris. We became aware of Covenant after my wife’s parents needed some AC work done and they spoke so highly of the work product and person who showed up (who took time to have several meaningful, memorable conversations with my mother in law who was recovering from surgery). So when our new home started suffering from some sub-optimal HVAC installation--despite being built only 5 years prior--and the AC stopped working, we called Covenant. Unfortunately, 3 out of 4 AC coils needed replacing. Chris was very thorough in his explanations and very kind in acknowledging the financial impact of the diagnosis; his interactions with our 3 young children were similarly kind. He even drew a diagram of what the issue was and explained it to my five year old (who was super interested in what was going on). When Chris came back to begin the work, my five year old immediately recognized him and remembered his name (high praise!). He arrived in the early morning and spent more than a full day in our attic and under our house well past dark. He never wavered from his compassionate demeanor. We invited him for dinner which he politely declined eating his lunch AND dinner in his work truck. He went above and beyond not only fixing the problem, but re-configuring some duct work to prevent future issues. His capability, personality, and expertise would be valued in any industry and am so thankful that he was the one who showed up when our AC went out! Oh, and that kind man who helped my mother in law, yep, it was Chris.

Very knowledgeable staff and thorough consultation. Matt Carlos did a fantastic job explaining my home's needs and provided great direction in my decision. Matt really knows his stuff. Highly recommend.

Andrew was fantastic with Covenant Heating and Cooling. He explained everything in easy understandable terms and fixed it on the spot. Great service!

I have been a customer of Covenant Heating and Cooling since June 2012. I have always had Covenant professional service technicians arrive to service our AC/Heating system. I have never been over sold on anything that was not needed. In June of 2006 I first was introduced to this company when my daughter purchased her first home as a young single woman in her 20's. I was traveling when my daughters central heating/cooling system went out on her home. I researched online and found Covenant had the best reviews. I called the company and explained that I was across country on business and my daughter needed a service repairman. I explained my concern about a service man showing up to my single daughters home. I was transferred to the owner of the company and he reassured me that HE would be the one making the service call. Fast forward to the day where the company owner showed up. After their visit my daughter calls me and says Daddy, I told the man this was my first home purchase and she was nervous about the cost of the repair. After I spoke with the owner over the phone it was determined that the unit was past being repaired due to its age. Cost of replacement was discussed in detail and a order for a new system install was arranged. Before the owner left, ( I can not recall his name ) he stopped and took time to pray with my daughter, he prayed for her personally and her first home purchase. Ok, now fast forward to today, August 19, 2020. The service man Chris S. arrives on time to do the yearly maintenance on our heating and cooling system. During this visit I mention that we are leaving for Ohio tomorrow to attend my Fathers funeral. As we share conversation and Chris ask some questions about my Father, I sensed that his questions were heartfelt. Once our service has been completed and Chris is reviewing his findings, paperwork/receipts are prepared and Chris is getting ready to leave. At that very moment Chris ask if he can pray for me. I accept and our heads are bowed, as Chris begins to Pray for me. After just loosing my Father and listing to the words that Chris is saying in his prayer bring tears to my eyes. The prayer was detailed, personal and heartfelt. After the prayer was completed, due to COVID-19 I gave Chris a "air hug". And thanked him as I was holding back the tears. This is a prime example of how this company is run. We are always too quick to judge and never quick to complement. For 8+ years that I have been doing business with Covenant Heating and Cooling, I feel blessed that they are taking care of the HVAC needs for my family. This review is written by a 62 year old professional retired male living in West Nashville. I hired several companies over my lifetime to work on several different homes that I had. I no longer need to search for our heating and cooling home needs. Thank you Covenant and thank you Chris, your prayer touched my heart today.

We have been using Covenant for years now for all of our HVAC needs, and we love them! Brian and Alec did an awesome job today making sure our AC was working as it should. Thank you Covenant Heating & Cooling!