Music City Home Service Inc.

Had my Samsung ice maker go on the fritz. Jim was extremely responsive and timely. It did take a few trips for all the problems to be fixed (circuit board + water valve), but I'm now working again. Will definitely use Jim again.

Jim was great, the work was done on time and within the provided estimate. Would happily do work with him again. Contacted regarding a refrigerator that would no longer get cold.

So lucky we found Jim. After nearly three weeks of trying to find a plumber to service our rural area between Lebanon and Cookeville, I called him assuming he’d only service Nashville. He not only made the time for us, but had one of the most impressive and detailed systems for notifying when he would arrive and sending information about our problems. He quickly diagnosed the issue and, even though it was a day-long repair, made time to do it within two days. While completing the repair, he noticed a leak and dealt with it so efficiently on top of the other amount of work he came to do that he still finished on time. On top of all of this, he went to bat for me with my warranty company after the job was complete, which, in my experience, many repair services actively avoid. Plus, he has so many payment options through his billing service that he makes it easy for homeowners who can’t be on site for a service as time consuming as ours (we paid our deposit in person by check and were able to pay him the rest via his website when I was working out of town). We have a cluster of odd jobs left to do, and Jim is the first person I will call. Best experience I’ve had in Middle Tennessee (or anywhere else) with home repair.

Very quick to respond and easy to communicate and work with! Very personable and gets the job done quickly! So happy we found Jim at Music City Home Service!

I have been absolutely blown away by the excellence of service from Music City Home Service. Jim Mandershied is remarkable at fixing every single curveball we’ve thrown at him, and we have thrown a ton his way! He is truly my first call for everything from a leaking sink, to a beeping fridge, to damaged floors to needing fencing put up, to needing doors changed out. You cannot go wrong by using these guys!

We were very pleased with his knowledge, friendliness, professionalism. We would definitely recommend him. We are in an RV and it's not always easy to find someone who actually knows what they are doing and is mobile to come and service our appliances.

Jim with Music City Home Service, Inc. responded to our service call quickly and was able to diagnose and repair our refrigerator within an hour of his arrival. We will be keeping them in mind for future repairs!

They provided us with quality and reliable service. Jim is a trustworthy person and always does a terrific job!

Called Jim and he scheduled me the next day. Keeping me informed as to time he would be arriving as he was working me in. Worked on my electric outlet and my refrigerator. I will definitely use him again.

I called about having someone come out and level my new Washing machine because I was not having any luck! Instead of taking advantage and charging me for a service call they offered a suggestion that I suspect is going to work! In one phone call they earned my trust and future business!!