Lee Company

We had our two new HVAC units installed in March and I have waited to review the experience until I we were sure they would continue to work properly. In summary, the experience from start to finish was a very pleasant one. The quote we received was professional, comprehensive and competitive. Two install teams of four well-dressed, polite, friendly, and experienced gentlemen arrived on time with the right equipment and supplies. The removal and installation went very smoothly and, somewhat amazingly, the recycling company truck arrived and removed all the old equipment from our yard within minutes after the removal was complete. When the four installers left, you would never have known they had been there except we had two new, properly working systems. And, somewhat unique to the industry, as long as we keep the reasonably priced service agreement we have had with Lee four years, both parts AND LABOR are warranted for 10 years. We got two other quotes before having Lee do our work and are sure we made the right decision.

A few years ago they installed an hvac system for our second floor. Last week it went out. A wire issue. Of course, it was after hours. We troubleshooted for a few hours. Finally we called their emergency number. The technician was here within 45 minutes. He found the problem and fixed what he could. They came back the next day and finished the job. Our plan covered the cost. They are friendly, and professional.

We have Lee Company for our HVAC maintenance contract and couldn't be happier with the service. This time we used Lee Home Services to install our new kitchen sink. Our technician, Darren, was on time, very knowledgeable, personable and thorough. He did a fantastic job! We are happy customers! Would definitely recommend!

Ben is professional and knowledgeable. He waited for me to get home the first visit and called when he was running behind the next visit. I will be calling back for any service I may require in the future.

After I purchased my new home I was looking for someone to replace my HVAC. The first company I called tried to rip me off so I went looking for someone else. After a lot of research Lee Company had great reviews so called them. The initial gentleman they sent was very courteous and thorough, and quoted us a much more fair price for the same system. I already felt better about working with them. When they arrived the day of install not only were they professional, courteous and on time, I could tell they took great pride in their work. Which really impressed me. When they were done I felt like they had taken great care to clean up and show me everything I needed to know about the system. After this experience about a month later I needed plumbing and electrical work so of course I called Lee Company again. They sent two electricians to check the safety of my wiring. I felt that they genuinely cared about the safety of my family and checked everything thoroughly finding and fixing a few issues hidden behind my walls!! I feel like my family is so much safer now!! They also sent a very experienced plumber to take care of a leak behind our shower. He brought it back up to code and was also very professional. I honestly can't say enough about the care I have received by becoming their customer. They just do amazing work and and I will always call Lee Company when I need any work in my home!!! Thank you!!
Helpful?

In preparation of selling my house, I enlisted Lee company to do some maintenance checks and repairs. The TL;DR version of this review is I found the entire team to be responsive, professional and knowledgeable in their respective fields. Also, I'm certain my dogs are convinced that I hired Lee Co. just so they could be loved on everyday for the week they came to my home. Now on to the detailed review....

Dispatch - Every person I spoke to in the dispatch department was friendly and helpful. With several different service types needed, I was pleased with how organized and efficient they were in not only scheduling everyone I needed but getting them to my house as soon as they could.

HVAC - David came to address a concern I had with my HVAC system. He addressed my concerns, educated me on what could be happening, serviced the system, and gave me peace of mind on it's performance.

Electrical - Ryan initially came to fix an outdoor light fixture but was also able to address a concern I had with an interior light. He advised me on everything that needed to be done to fix the light, helped schedule everyone I needed to fix the issue, and ensured he was the one to come back to the house to fix everything on the electrical side after he returned from time off.

Plumbing - Gregg came to advise on the interior light fixture situation but also helped me fix a shower handle that had been installed incorrectly with the wrong parts by the previous owner. He was able to determine the correct parts needed and helped me on the installation as well.

Home Maintenance - Ray came out to repair the drywall after the interior light was fixed and he did a great job. The area he repaired looks good as new.

Overall, I highly recommend using Lee Company for your home repair needs. Everyone I encountered was very friendly and they loved my dogs (not required but a bonus). I'm so glad I hired them for everything as they made all the service calls and repairs seamless. Pricing wise, I would say it was as economical as possible. You definitely want to hire insured professionals for home repair and maintenance if you are not knowledgeable in those fields. Spend the extra money and hire the right people for the job. Had the previous owner done that, I wouldn't have had to pay for the mistakes their "handyman" did.

I use The Lee for of my home repairs. They are a reliable company with professional service workers.

Briefly, things I like about Lee Co.
1. They show up within the time frame you schedule and then call within 30mins of arrival.
2. The techs are usually exceptionally knowledgeable and friendly.
3. Prices might be a little on the high side, but they are clear and upfront.
4. Their Company maintenance membership is a good value with the complimentary yearly inspections, and discounted service items.
5. Their employees seem genuinely grateful to work for Lee Co. While this is not about their service directly, employees that feel well treated will provide interactions that are pleasant and a higher level of service.

Two technicians arrived on time, serviced my AC/heating systems thoroughly and left my home and outdoor areas spotless. They explained everything they were doing in great detail to me. I have used the Lee Company exclusively for 19 years for all of my home maintenance needs and I highly recommend this company for worryfree maintenance of your home!

In my experience, Lee Company technicians have always arrived on time or early, are well-groomed and leave everything clean, and they get the job done. They are worth every penny to know that the problem is going to resolved quickly and efficiently. Kevin did a great job today.