Hiller Plumbing, Heating, Cooling & Electrical

We had a water leak in the front yard between meter and house. The first appointment for repair was called for on Friday and the technician was at the work site on Monday at 9 as planned. He began to dig where the water was standing in the yard and once he reached the pipe he recommended we call American leak detection, to see where they think the leak was coming out. The issue I have with it, is the leak was about 2 feet into the flower bed that we told the technician to feel free to dig into to. This would have saved us a weeks worth of waiting on the next appointment available for the leak detection company to be able to come out and the $375 bill for them to find the leak that was just 2 feet from where the technician was digging initially. In addition the technician gave us bad advice that the leak detection company was $450 but that he could get the price down to $375. The leak detection company said Hiller tech could not say that much less honor that for another company. He should not tell this to customers going forward. In addition to the excessive amount of water loss to the extra week of water leaking the follow issues were also added to the stress of waiting the week for repair. Customer was only 3 weeks from knee replacement surgery and the tech stated the leak could be in the slab of the house so the rooms between initially dig spot and house water cut off had to be cleared in case they had to jack hammer into the slab in order to fix the problem. The customers also have asthma issues and the stress of needing to move furniture and possible concrete dust from Jack hammering was very stressful. We had to cancel family gathering from out of town due to water issue to the house and have to move furniture out of the room for possible slab work. All I’m saying is all this could been avoided if the tech would have dug a couple feet more feet toward the porch. The tech was a good worker, respectable and informative. There was no issue with him professionally or personally but all techs should do all they can on the front end to find the problem to satisfy the customer experience.

Hiller has been AMAZINGLY professional, reliable, and all-around great to work with since day one. They went above and beyond when installing my zoned system, didn't charge me for any unforeseen costs over the quote, and they have since done additional installs and maintenance promptly and at a very reasonable price. I won't use anyone else.

Replace and/or Repaired my wall sockets.
Checked out my breaker box to see if anything needed to be replaced or repaired My electrical technician was Stephen and I loved his professionalism as well as how knowledgeable he was by informing me in deep detail everything that was being done in my home. I will continue to use this company for all my maintenance needs..
Thanks Stephen; my technician
and
Thanks Hiller Heating, Electrical Plumbing & Cooling

Stephen called to let me know he was in my area and that he would be coming to my house. Once he got there he asked what I was having an issue with. In a matter of 15 minutes he was able to get to the root of the problem and also explained to me what was going on. I am so thankful for the professional and timely service I received the same day that I called. I recommend this company to anyone that is in need of electrical repair. They’re reasonably priced too!

The serviceman was the best.He worked in a timely matter,he held a decent conversation.We would love to work with him again.

They showed up promptly within the appointment window, completed the work efficiently, and answered all my questions. Pleasant experience overall.

Took the time to fix the issue correctly. Gave me the information as he worked on each issue. Took the time to upgrade the plastic internal piece with a copper piece.

Hiller came out promptly, diagnosed and repaired an AC unit that wasn't cooling. They have a great team!

Tim did an outstanding job of tracking down a leak, he went under my house and traced it until he discovered the source. Once found, he had it fixed quickly.

The plumber Mr tim was very patience and no matter what I wanted to discuss he listened and he took his time to make sure my toilet was working before he left and discussed you all services n policy if anything happened between my 90 days