I came home to a cold house and a unit that wasn't responding yesterday being a single mother I was worried my kids would be cold seeing as the temperature had dropped and it was only gonna get colder. I called Powell Brothers whom installed my unit and with in an hour Jeremy was at my house fixing the problem he went out of his way to answer my question and help me, in no time my unit was back up and running. Thank you all so much at Powell Brothers for being so responsive and always going above and beyond!
Kenny was the only person out of several professionals who correctly diagnosed the problem with our system. He then gave us a fair estimate and his technicians worked hard until the problem was resolved. Pricing and attitudes were great throughout. We will definitely stick with Kenny Powell.
My elderly mother needed insulation installed. They came out and said would have estimate,after couple days of hearing nothing. She called back,they said would call here right back,week later no calls still. Guess customer service doesn't exist or they only want big money jobs. "Sad" Clinton deserves better.
Called Office at 5:30 pm to inform them that our AC at the house was not working (they installed 5 yrs ago). They told me that they would be there in the morning. Got home that same afternoon and saw Jeremy was already there and changing the Capacitor in the back-- that is an outstanding employee and a wonderful human being. We appreciate it VERY much given that the temp inside was 81 degrees and we have small children.
Great, fast service! Kenny installed a new Wi-Fi thermostat for our family, we absolutely love it! Thank you Powell Brothers! Our family highly recommends this this company.
My Thermostat from a previous installation by another HVAC company was going crazy, I would set it and within a couple of hrs it would just change. No one in the house would touch it. I called Powell Brothers and Kenny came looked it over and got a new thermostat and installed it that day. Thanks Kenny now I dont have to wear my long Johns inside the house durring the summer.
Do not follow through, took a day off of work to meet estimator at house for AC install estimate, never heard back on estimate, called week later and person who answered sounded like they just woke up (2pm) but would have estimator give me a call with quote shortly, never heard from them again. Finding another contractor.
I've worked with these guys. Not only are they the best HVAC people around they are genuinely good people.. . My boss uses them and only them for good reason.
Krista Cleveland
I came home to a cold house and a unit that wasn't responding yesterday being a single mother I was worried my kids would be cold seeing as the temperature had dropped and it was only gonna get colder. I called Powell Brothers whom installed my unit and with in an hour Jeremy was at my house fixing the problem he went out of his way to answer my question and help me, in no time my unit was back up and running. Thank you all so much at Powell Brothers for being so responsive and always going above and beyond!
James Whitis
Our AC went out on a very hot day. They responded very promptly and had it running again within an hour of showing up. Great service. I recommend.
Lee Younger
Kenny was the only person out of several professionals who correctly diagnosed the problem with our system. He then gave us a fair estimate and his technicians worked hard until the problem was resolved. Pricing and attitudes were great throughout. We will definitely stick with Kenny Powell.
Boss Webb
My elderly mother needed insulation installed. They came out and said would have estimate,after couple days of hearing nothing. She called back,they said would call here right back,week later no calls still. Guess customer service doesn't exist or they only want big money jobs. "Sad" Clinton deserves better.
Sam Alborz
Called Office at 5:30 pm to inform them that our AC at the house was not working (they installed 5 yrs ago). They told me that they would be there in the morning. Got home that same afternoon and saw Jeremy was already there and changing the Capacitor in the back-- that is an outstanding employee and a wonderful human being. We appreciate it VERY much given that the temp inside was 81 degrees and we have small children.
Thank you !
Sam Alborz
jeff connell
Great, fast service! Kenny installed a new Wi-Fi thermostat for our family, we absolutely love it! Thank you Powell Brothers! Our family highly recommends this this company.
D Kuykendall
My Thermostat from a previous installation by another HVAC company was going crazy, I would set it and within a couple of hrs it would just change. No one in the house would touch it. I called Powell Brothers and Kenny came looked it over and got a new thermostat and installed it that day. Thanks Kenny now I dont have to wear my long Johns inside the house durring the summer.
mark orman
Do not follow through, took a day off of work to meet estimator at house for AC install estimate, never heard back on estimate, called week later and person who answered sounded like they just woke up (2pm) but would have estimator give me a call with quote shortly, never heard from them again. Finding another contractor.
Victor Galyon
Effective, efficient, service. Prompt, courteous technicians. All at a reasonable price.
kevin foster
I've worked with these guys. Not only are they the best HVAC people around they are genuinely good people..
. My boss uses them and only them for good reason.