Hands down best heating & cooling company out there in TN. I have dealt with other two companies who did not do a great job, that was rush and never actually fixed my issue. I love that Air Essentials LLC send you info when a tech is on their way and you can track. Brett knew by just looking at my unit what the other heating / cooling company failed to do and incorrectly installed. Brett explain the issue and how he could fix it. Extremely helpful and professional. Install was smooth. Highly recommend Air Essentials LLC for heating& cooling. I won’t be going anywhere else.
Honest and helpful! This company is amazing, advised on how to adjust temperature in basement without having to have separate unit. This saved us THOUSANDS!! Hands down best HVAC company I've dealt with, & will happily only deal with them.
Air Essentials technician Brett Joy, was meticulous with his work. He ensured that I understood what he was checking and why. I would/will recommend Air Essentials and Brett services to others.
Our home warranty used Air essentials for a AC repair service and they did a great job. Our home was on the market to be sold and we also needed a service and inspection. We ended up calling someone that could come out the next day and that was a big mistake. We ended up emailing Air Essential TN since it was late and they quickly responded which really impressed me. The technician was very friendly, prompt, and knowledgeable. The “issues” that the other company were wanting to fix for us were dismissed and actually not issues. Glad that we double checked after we suspected that the other company was just trying to make some extra money.
Brett was awesome, arriving on time, very informative, as well as assisted in doing extra work that i as the customer would have to do. He was very personable, making me feel as if i have known him for years. He was also willing to explain things in detail ensuring that i understood what was being done every step of the way. I would recommend Brett, and his company for all of your HVAC needs.
We were lucky enough to have air essentials come after a nightmare company and couldn’t believe the difference. On time, knowledgeable, professional, and took the time to explain. The first company barely inspected anything, and I was walked through every piece of diagnostics with Brett. We are thankful and happy our warranty works with them!
This was a great service, the individual who came to my home not only fixed my problem however took the time to explain what he was doing. Made me feel like he was a friend helping me more than a service tech just there to complete the task and move on. I will defiantly utilize this business again in hopes that all the representatives are this friendly and helpful.
jaime hesse
Hands down best heating & cooling company out there in TN. I have dealt with other two companies who did not do a great job, that was rush and never actually fixed my issue. I love that Air Essentials LLC send you info when a tech is on their way and you can track. Brett knew by just looking at my unit what the other heating / cooling company failed to do and incorrectly installed. Brett explain the issue and how he could fix it. Extremely helpful and professional. Install was smooth. Highly recommend Air Essentials LLC for heating& cooling. I won’t be going anywhere else.
cathy scott
Honest and helpful! This company is amazing, advised on how to adjust temperature in basement without having to have separate unit. This saved us THOUSANDS!! Hands down best HVAC company I've dealt with, & will happily only deal with them.
Rhett Milam
Air Essentials was able to send someone the morning of me calling. Brett was quick, professional and very friendly. I couldn’t ask for better service.
Corey Wilks
Air Essentials technician Brett Joy, was meticulous with his work. He ensured that I understood what he was checking and why. I would/will recommend Air Essentials and Brett services to others.
Christina Shacklee
Our home warranty used Air essentials for a AC repair service and they did a great job. Our home was on the market to be sold and we also needed a service and inspection. We ended up calling someone that could come out the next day and that was a big mistake. We ended up emailing Air Essential TN since it was late and they quickly responded which really impressed me. The technician was very friendly, prompt, and knowledgeable. The “issues” that the other company were wanting to fix for us were dismissed and actually not issues. Glad that we double checked after we suspected that the other company was just trying to make some extra money.
Cora Hunt
Brett was professional and knowledgeable. He arrived on time and fixed my air and didn't leave until he was sure the air was working.
Cameron Mitchell
Brett was awesome, arriving on time, very informative, as well as assisted in doing extra work that i as the customer would have to do. He was very personable, making me feel as if i have known him for years. He was also willing to explain things in detail ensuring that i understood what was being done every step of the way. I would recommend Brett, and his company for all of your HVAC needs.
Kolby Miller
We were lucky enough to have air essentials come after a nightmare company and couldn’t believe the difference. On time, knowledgeable, professional, and took the time to explain. The first company barely inspected anything, and I was walked through every piece of diagnostics with Brett. We are thankful and happy our warranty works with them!
PAINT5K
This was a great service, the individual who came to my home not only fixed my problem however took the time to explain what he was doing. Made me feel like he was a friend helping me more than a service tech just there to complete the task and move on. I will defiantly utilize this business again in hopes that all the representatives are this friendly and helpful.
Big Dawg
Was very professional on time clean and respectful.....did a very good job. Went to store and got the part for my ac very nice ppl. Will use again.