North Georgia Heating & Air

This is my second time using North Georgia Heating and air. Very professional courteous techs, fair honest pricing, I highly recommend them!

The tech was super professional and knowledgeable. He answered all my questions and did an overall awesome job! I highly recommend North Georgia Heating and Air!

Update 062623 - Summer tune-up on Gold Plan bi-annual check. I continue to be impressed with NGHVAC. In this instance the technician that came to our home, Garrett, was simply outstanding. He was one of the most personable young men I've had the pleasure to talk with. After introduction his first question was, "do I need to wear booties?" That has always been something I have to ask workers to put on before walking on our upstairs carpet. So I was immediately pleased with his approach. I told Garrett what I had been hearing from the downstairs unit and he said then lets go immediately to see if we can recreate the concern. In less than one minute he heard exactly what I was talking about and in less than five minutes diagnosed the problem and the part has been ordered for replacement this week. I watched him go through each component of the outside compressor(s) and check all the readings. He showed me the results of the tests so I would be aware the unit(s) were performing above average. Most thorough examination of our two units I have ever witnessed performed. He was equally thorough on his examination of the two inside air handler units. Not to take away from any other technician at NGHVAC but he really impressed me with his attitude and work ethic. He completed all his work and then explained to me exactly what he had done and and made sure I was happy and understood what he told me. I asked him to please note back to his company that I would like him assigned to my house for any future work. No wonder NGHVAC keeps winning the "Best Of the Best" each year. Technicians like Garrett really are tremendous value add to the company.

Excellent company. Professional and pleasant personnel. They are customer focused and go the extra mile to make the customer happy. Update 111317 - I've kept a yearly maintenance agreement, checkup fall and summer, on my upstairs and downstairs systems since they were installed. It's pricey but the peace of my mind is worth the cost. Tony has been at my home several times and his work ethic and attitude are excellent. I am extremely particular about any work done at my home. My wife and I are comfortable that the work performed by Tony is thorough and complete. I have no doubt if problems arise they will be handled quickly and efficiently by North Georgia Heating and Air. I have no doubt that management would not tolerate mediocre workmanship.

These folks are great. Always on time, reasonable pricing and excellent work! Very happy with their services.

Garrett was very courteous and professional. Showed up on time and was very thorough and explained everything he was doing. I would not hesitate to use them again.

Very knowledgeable and professional. On time for appointment. Did a great job.

Though our original experience was frustrating due to technical issues and confusion, the company did work to correct everything they could and the unit has been running well for awhile.

Everything was done professionally, as promised.

They gave us a quote 5 yrs ago. 2 yrs ago I called them to put in our new trane. This morning woke up to 8°f with wind chill of -3°f. They had MANY PEOPLE AHEAD OF US BUT MR. Jeremy helped my adult son to get our heat back on.!!!!! Took some work on our end but we learned alot. They have ALWAYS BEEN ON TOP OF THE OUTSTANDING SERVICE POLE!!!!

Very good work, I don't know anything about the value because I figure everyone is over priced but the work was done well and the technician was very professional and thorough