This company is one of the most professional and down to earth heating and air conditioning that I ever encountered in my 63 years of life. When the owner came to give estimate he removed his shoes as to not dirty the floor as did his employees did when they arrived to install.His employees were down to earth and answered any questions we asked.The owner took well over an 1 1/2hours during the estimate and was more concerned with our needs than his profit. If I could give more than 5 stars I would.One other thing I would like to say before the install began the employee but down cloth runners to catch any dirt or insulation dust that might fall . When they cleaned up they also picked up anything that might not of fallen on the runners
If your looking for a company to maintain an service your heating an cooling needs I would recommend Barrus Heating and Air in Summerville. For the past 6 years I had a company who would come out to maintain an service my unit. I never had any issues with my unit in the past. I called an set up an appointment to have my unit checked as I had done in the past. He arrived on time an went right to work. After checking the system in my attic he went to check the outside unit. He came back inside an told me he had to shut the power off on the outside system because it was bad an had to be replaced. Then he was gone. I was sick over what to do. I talked to a friend of mine who told me to call Barrus Heating and Air in Summerville. I called an spoke to Miesha an told her what had happened. She was Amazing, very friendly an professional an took my concerns very serious. I didn't have to wait weeks for the next available appointment. My professional technician James, who I highly recommend, showed up on time. He was already aware of my issues. He filled me in on what he was going to do an went to work. After he finished checking the unit in the attic an the unit outside, we sat down to discuss what he had done. I was expediting the worse case scenario that the unit had to be replaced an the cost of a new system wasn't going to be cheap an knowing that I was not in a position financially. In today's time money is really tight for so many people. When James started to talk you could have knocked me over with a feather. He said the unit is back up an running perfect.There were issues with the system, issues that he was able to resolve.James also found other problems on the installation of the unit that he was able to correct. The bottom line for this long review is to let people know there are still Honest Companies who have Trustworthy people working with them. I was so very impressed from the first call I made to Miesha to James, the technician who serviced an repaired my unit to Mr .Barrus ,the owner. I just wanted to say THANK YOU for the Wonderful Experience shown to me by everyone at Barrus Heating and Air. J.A.D.
Great price and the AC Tech had no problem teaching me the basics while he worked. He knew his stuff and my system is literally working better than when it was new.
We haven't yet decided whether to purchase a new unit yet or not, but the people from Barrus were so helpful and knowledgable. Really a professional crew. They were responsive and answered every question.
Wonderful company to work with. Needed a new AC unit and needed it ASAP and they were able to get the work done quicky and at a fair and reasonable price. Great employees, polite, respectful and made sure everything was cleaned up before they left. Would highly recommend and wiil definetly be using Barrus for all my heating and coolonh needs
Barrus continues to be the only HVAC service in the lowcountry that I trust. They are on time, responsive, have reasonable rates...and most of all, I have found them to be entirely honest. These are the folks you want!
We had a great experience with Barrus Heating & Air with the installation of our new system. Bill Barrus was the only HVAC contractor who did a very detailed load test to determine the proper size of the systems we needed. This resulted in us downsizing one system by half a ton, which saved on the cost of the system and will save energy by not having the system short cycle. The new system works great, and it can be controlled by phone app even when we're not home. Additional devices (ex. door locks, cameras, security system, etc.) can be added to this system as well. The cost of the systems was also lower than two other American Standard/Trane contractors.
We have been using Barrus Heating and Air LLC for over 5 years now. The first time we called Barrus was on the morning of July 4th with temps expected to be in the upper 90's. They fixed the problem promptly, at a fair price! Since then, we have been using them exclusively--even for a new system. We have always been satisfied with their service!!!
Had a fantastic experience with Barrus Heating and Air! Turns out that they are one of the few HVAC companies in the area with a Mechanic's License from the LLR. They were very professional and an absolute pleasure to do business with. I am a house flipper and they were the third company I had do work on my unit that summer. We will certainly be going straight to them for our future Summerville flips!
Jack Cadwell
This company is one of the most professional and down to earth heating and air conditioning that I ever encountered in my 63 years of life. When the owner came to give estimate he removed his shoes as to not dirty the floor as did his employees did when they arrived to install.His employees were down to earth and answered any questions we asked.The owner took well over an 1 1/2hours during the estimate and was more concerned with our needs than his profit. If I could give more than 5 stars I would.One other thing I would like to say before the install began the employee but down cloth runners to catch any dirt or insulation dust that might fall . When they cleaned up they also picked up anything that might not of fallen on the runners
ALLEN J
If your looking for a company to maintain an service your heating
an cooling needs I would recommend Barrus Heating and Air in
Summerville. For the past 6 years I had a company who would
come out to maintain an service my unit. I never had any issues
with my unit in the past. I called an set up an appointment to have
my unit checked as I had done in the past. He arrived on time an
went right to work. After checking the system in my attic he went
to check the outside unit. He came back inside an told me he had
to shut the power off on the outside system because it was bad
an had to be replaced. Then he was gone. I was sick over what to
do. I talked to a friend of mine who told me to call Barrus Heating
and Air in Summerville. I called an spoke to Miesha an told her
what had happened. She was Amazing, very friendly an professional
an took my concerns very serious. I didn't have to wait weeks for
the next available appointment. My professional technician James,
who I highly recommend, showed up on time. He was already
aware of my issues. He filled me in on what he was going to do
an went to work. After he finished checking the unit in the attic an
the unit outside, we sat down to discuss what he had done.
I was expediting the worse case scenario that the unit had to be
replaced an the cost of a new system wasn't going to be cheap
an knowing that I was not in a position financially. In today's
time money is really tight for so many people. When James
started to talk you could have knocked me over with a feather.
He said the unit is back up an running perfect.There were issues
with the system, issues that he was able to resolve.James
also found other problems on the installation of the unit that he
was able to correct. The bottom line for this long review is to
let people know there are still Honest Companies who have
Trustworthy people working with them. I was so very impressed
from the first call I made to Miesha to James, the technician
who serviced an repaired my unit to Mr .Barrus ,the owner.
I just wanted to say THANK YOU for the Wonderful Experience
shown to me by everyone at Barrus Heating and Air. J.A.D.
Shawn
Great price and the AC Tech had no problem teaching me the basics while he worked. He knew his stuff and my system is literally working better than when it was new.
Joy Hunter
We haven't yet decided whether to purchase a new unit yet or not, but the people from Barrus were so helpful and knowledgable. Really a professional crew. They were responsive and answered every question.
JD W
Wonderful company to work with. Needed a new AC unit and needed it ASAP and they were able to get the work done quicky and at a fair and reasonable price. Great employees, polite, respectful and made sure everything was cleaned up before they left. Would highly recommend and wiil definetly be using Barrus for all my heating and coolonh needs
robert windham
Barrus continues to be the only HVAC service in the lowcountry that I trust. They are on time, responsive, have reasonable rates...and most of all, I have found them to be entirely honest. These are the folks you want!
Russell DeMott
We had a great experience with Barrus Heating & Air with the installation of our new system. Bill Barrus was the only HVAC contractor who did a very detailed load test to determine the proper size of the systems we needed. This resulted in us downsizing one system by half a ton, which saved on the cost of the system and will save energy by not having the system short cycle. The new system works great, and it can be controlled by phone app even when we're not home. Additional devices (ex. door locks, cameras, security system, etc.) can be added to this system as well. The cost of the systems was also lower than two other American Standard/Trane contractors.
Marie Lussier
Barrus installed my system about 10 years ago. They have provided excellent service and repair along the way. Best investment ever.
Bryan King
We have been using Barrus Heating and Air LLC for over 5 years now. The first time we called Barrus was on the morning of July 4th with temps expected to be in the upper 90's. They fixed the problem promptly, at a fair price! Since then, we have been using them exclusively--even for a new system. We have always been satisfied with their service!!!
Erin Corder
Had a fantastic experience with Barrus Heating and Air! Turns out that they are one of the few HVAC companies in the area with a Mechanic's License from the LLR. They were very professional and an absolute pleasure to do business with. I am a house flipper and they were the third company I had do work on my unit that summer. We will certainly be going straight to them for our future Summerville flips!