Dr. Cool The Heat & Air Repair Doctor

After checking around, I called Dr. Cool to get a quote for a new AC. Tim came and was extremely friendly and knowledgeable, taking the time to explain all to me, unlike the other companies I already had out. The quote I was given was a lot less than the competitors, and the office staff (Becca) was beyond helpful. Day of install Tim showed up with the owner (Chris) and the two of them installed the new system in just a few hours. Mind you, during the install Tim cut his elbow and needed stitches, but finished the job first! I will never call another AC company again. Highly recommend!!!!

Best experience I've had with a unit repair! I called them in the morning when my AC stopped working and they were able to be there the same day to help us AND were able to do so around my work schedule! Tim came out to my house and was professional, kind, had a great attitude, and very informative. He had the parts i needed already with him and had my house cooling back down when he left!

Very pleased with services! Wes was prompt and friendly! He took time to explain the maintenance process.

Tech was prompt and very courteous. Detailed service provided and recommended repairs. Performed recommended repairs immediately, which was a big plus. Would definitely use services again and recommend to others.

Always on time, very responsive, always friendly and fair in pricing. From the front office to the service to pricing. This is by far the best service. Knows my system well and never a surprise. I’ve used them for over 3 years and won’t use anyone else. I highly recommend.

This is a year late because I forgot to hit post, but all is still true!

The technicians did an excellent job on this difficult change out. Took a little longer that expected, but they stayed and got the job done. It was two flights of stairs, so I know they were wore out! Very neat job, they wrapped all the old rusty parts before taking outside. They put a tarp down on my new carpet to keep it clean.

Chris Pellerito's company can be trusted, hard to find that in this type of business!

Tim with Dr Cool was excellent. Our AC froze up last night. They were able to come the following day. Tim accessed the problem immediately and had things up and running again. Also gave us an estimate on replacing the inside coals
Very professional and would use them again
Nothing worse than your AC going out in the beginning of SC summer
Thank you Tim !!

Very knowledgeable staff. Super friendly and very affordable. They have come out and checked out our unit without hesitation every time. Even though we need a new unit, he has kept our old one running without pushing buying a new one. I recommend him to everyone I know! We are blessed to be apart of the Dr. Cool Family!

Great people who do great work with wonderfully friendly techs. Can’t say enough about how easy they make working with them.

He immediately let me know what was going on rather than pushing me to get a new10000 unit gave me optional ways to repair what I have. Thank you for your service and I loved his honesty and truth… Natasha