Carolina Conditions Heating Cooling Plumbing Electrical

CJ came out and did a wonderful job. He was very communicative and respectful to the whole process.

He answered my questions, gave meaningful suggestions, and ultimately was able to diagnose the problem very quickly.

I was rather busy when he came by and was very flexible and working around my schedule.

I can highly recommend CJ and the team at Carolina Conditions for the excellent job he performed and professional approach they bring.

We are maintenance program customers. During a recent seasonal inspection, technician Erik found two issues with our system. He took the time to explain the issues so that we had confidence in his diagnosis. One he fixed that day, the other required a part order. After a couple of weeks, he checked on the part status to make sure he could complete the repairs as quickly as possible. We appreciate his conscientious and professional care.

Sean arrived right on time and did a thorough evaluation of our AC unit--even though it wasn't the best news in the world, he was clearly very knowledgable and laid out our options with pros and cons and left the final decision to us. Definitely not here to push a new unit or sell anything, but to help us make the best decision for us. Would call this company any time.

This isn’t a knock at the politeness or responsiveness, it’s a knock at what they charge. $150 just to show up for a toilet issue. And nearly $250 more for them to unclog what I was unable too. Didn’t even remove the toilet. I could have bought 2 new toilets for that price and installed them myself.

We had a recall on our breaker (unrelated to Carolina Conditions), but they were the ones to do the inspection. Justin with carolina Conditions came and did the inspection reassuring us it was all good and safe to use. He was very professional and explained in details what the recall was for and was great addressing any questions and concerns we had. We would recommend Justin and Carolina Conditions for sure!

What a great experience end to end!!!!! From a same-day written quote from the top notch professional, Brandon - his experience and informed approach gave us great confidence in Carolina Conditions’ ability to create a better, more efficient, ductwork plan for our home. To the amazing, specialized ductwork team, led by Cesar, who did the hard work of replacing our ducts in a 1930s era home. They worked tirelessly and removed and replaced decades old ducts in one day!!!! They even rebuilt out our almost hundred year old intake boxes! This team was courteous and generous in their approach to working with our family. They took great pride in their work and their dedication to their craft really shined through. I can’t say enough amazing things about them! To the amazing folks who work behind the scenes at Carolina Conditions, the care they take in making sure every interaction we have is met with the highest level of service is beyond compare. To the team who cleaned and sanitized the ducts inside our ancient plaster walls who talked us through their process and were in and out in less than 2 hours! Everyone showed up on time, every time and from the time we requested a quote to the final, finished product was less than a week total! This company is absolutely outstanding on all fronts! Thank you all!!!!

We were pleased with the work he did for us (6 month system check-up). Our system is 6 years old and we knew that sooner than later something would go wrong with it. Sure enough, he found that a part was wearing down and would possibly lead to a large repair later on. He recommended replacing the part (~$200) - and, he had the part on the truck. Our summers are brutal and the thought of having a system breakdown in July was not what we wanted. We opted to have him do the replacement part. He was thorough in explaining and showing pictures he had taken to warrant the need for replacement. Glad he was here.

I am beyond pleased with the exceptional customer service provided by Forrest! I have never had a dryer vent cleaning and did not realize how beneficial it would be. I went from having to run my dryer 3-4 times to ensure my clothes were fully dry to now only having to dry once. Talk about a world of difference! Forrest explained the process and how by doing this my problem would be taken care of, and my gosh he was right! I have already referred Carolina Conditions to other family members and explained how much of a difference dryer vent cleaning can make. This company is top tier!

Shawn was right on time. VERY FRIENDLY, kept us informed each step he was taking. Definitely a major asset for Carolina Conditions to have as an employee.. thank you so much Shawn for your amazing customer service

Fixed a plumbing issue in our bathroom. Friendly & professional service! Brayan was great at explaining the problem as well as ways to troubleshoot in the future. Definitely will continue to use Carolina Conditions for my plumbing needs in the future.