Steven and the crew arrived on time, prepared, were exceptionally professional, hardworking, and kindly answered all of our questions. I would recommend their services to anyone in need. Thank you all again for making a stressful situation so much better than anticipated. You all were wonderful!
Steven was absolutely above and beyond in all categories! We are so thankful that y’all have responsive and knowledgeable techs such as Steven and Collin. Steven was prompt, thorough, descriptive and helpful while also working diligently to get our home cooled off. Thanks Steven, Thanks Carney and Sons! The Begelman’s appreciate all you’ve done for us and we look forward to continuing our relationship as grateful customers. Happy Independence Day to you all.
Responsive and prompt - Steven repaired a broken AC on busy 4th of July weekend at Isle or Palms. He was personable and friendly - but most importantly, skilled! He repaired the issue and got us back in a cool house in no time. Very grateful to him and his team for a seamless experience.
The team was incredible! Tremendously kind, considerate and hard-working. The focus was obvious, and impressive! I have not experienced such incredible service and comprehensive skill and knowledge many other places, and I'm SO happy to be a Lifetime Carney Club Member! 💜
(May 9 - Mr. Steven (incredible guy) came back to double check the registers, and repair a loose piece in the wall causing a little sound. He removed, hand cleaned and sanitized every register, as well as cleaned up any residual dust that was around the vent opening. Another AMAZING encounter with Carney and Son!)
(Original) After my daughter started struggling with a never-ending cough, we called Carney and Son to check out the HVAC system. After minutes, I felt that I had made the best decision of my life calling them! Chris was incredibly kind, patient, professional, and explained EVERYTHING I didn't understand in the most comprehensive and simple way. I felt 100% confident in everything he did, and his assessment was (aside from horribly disgusting after seeing the buildup of MOLD in my vents) accurate and concise, while providing me with the options available and totally reasonable on-site pricing. They set the appointment within a week and have kept in contact with me the entire duration.
I called to make an appointment, and they showed up the next day. The tech was on time and very professional. More importantly, he was thorough and walked me through everything he did. The pricing was very fair and the follow up call the day after is about as professional as it gets. Definitely a good look for any hvac needs.
Ryan did an awesome job today. 5 stars. Prior to Ryan, we had Colton and before that, Kim. I knew I had a great service provider when I received such professional, knowledgeable, and friendly service from so many service techs.
Keep up the great work and Kudos to Carney & Son 72 Degrees and their team.
I was very impressed with the customer service I received. From the office who set up the very earliest possible service to the technician (Colton)who came and did a wonderful job of getting the system back on. It was a pleasure dealing with everyone.
The best HVAC service experience for our Mt Pleasant residence! Exceptional communication from scheduling through follow up. Colton was our service tech. He was prompt, courteous, professional, CLEAN, and very thorough. At close out, he provided a 'play by play' summary of his actions and a detailed overview of the status of our systems. He provided recommendations for proactive maintenance and system upgrades that addressed home improvement objectives discussed when Colton checked in. In no way the typical 'chicken little' system assessment you expect from other Mt Pleasant HVAC service providers who obnoxiously push unnecessary repair addons and upsells. Great job at setting a high standard for integrity, technical competence, and quality!
Always on time and communication is great. We have worked with Carney & Son for several years and use their maintenance plan to adequately take care of our two units. They have also installed 2 new systems for us. Kim is our tech and very knowledgeable and professional. I highly recommend.
Kim was a professional. She was knowledgeable and checked out the entire system. We are as the last technician from another company did not do a complete check out of the system. Kim was a great technician.
Edee Fallon
Steven and the crew arrived on time, prepared, were exceptionally professional, hardworking, and kindly answered all of our questions. I would recommend their services to anyone in need. Thank you all again for making a stressful situation so much better than anticipated. You all were wonderful!
Benjamin Begelman
Steven was absolutely above and beyond in all categories! We are so thankful that y’all have responsive and knowledgeable techs such as Steven and Collin. Steven was prompt, thorough, descriptive and helpful while also working diligently to get our home cooled off. Thanks Steven, Thanks Carney and Sons! The Begelman’s appreciate all you’ve done for us and we look forward to continuing our relationship as grateful customers. Happy Independence Day to you all.
M M
Responsive and prompt - Steven repaired a broken AC on busy 4th of July weekend at Isle or Palms. He was personable and friendly - but most importantly, skilled! He repaired the issue and got us back in a cool house in no time. Very grateful to him and his team for a seamless experience.
Heather Sheldon
UPDATE! JOB COMPLETED!
The team was incredible! Tremendously kind, considerate and hard-working. The focus was obvious, and impressive! I have not experienced such incredible service and comprehensive skill and knowledge many other places, and I'm SO happy to be a Lifetime Carney Club Member! 💜
(May 9 - Mr. Steven (incredible guy) came back to double check the registers, and repair a loose piece in the wall causing a little sound. He removed, hand cleaned and sanitized every register, as well as cleaned up any residual dust that was around the vent opening. Another AMAZING encounter with Carney and Son!)
(Original) After my daughter started struggling with a never-ending cough, we called Carney and Son to check out the HVAC system. After minutes, I felt that I had made the best decision of my life calling them! Chris was incredibly kind, patient, professional, and explained EVERYTHING I didn't understand in the most comprehensive and simple way. I felt 100% confident in everything he did, and his assessment was (aside from horribly disgusting after seeing the buildup of MOLD in my vents) accurate and concise, while providing me with the options available and totally reasonable on-site pricing. They set the appointment within a week and have kept in contact with me the entire duration.
Rocky Nettles
I called to make an appointment, and they showed up the next day. The tech was on time and very professional. More importantly, he was thorough and walked me through everything he did. The pricing was very fair and the follow up call the day after is about as professional as it gets. Definitely a good look for any hvac needs.
Kevin Walther
Hey folks,
Ryan did an awesome job today. 5 stars. Prior to Ryan, we had Colton and before that, Kim. I knew I had a great service provider when I received such professional, knowledgeable, and friendly service from so many service techs.
Keep up the great work and Kudos to Carney & Son 72 Degrees and their team.
Kevin W
Kathie Corley
I was very impressed with the customer service I received. From the office who set up the very earliest possible service to the technician (Colton)who came and did a wonderful job of getting the system back on. It was a pleasure dealing with everyone.
Mike Bottass
The best HVAC service experience for our Mt Pleasant residence! Exceptional communication from scheduling through follow up. Colton was our service tech. He was prompt, courteous, professional, CLEAN, and very thorough. At close out, he provided a 'play by play' summary of his actions and a detailed overview of the status of our systems. He provided recommendations for proactive maintenance and system upgrades that addressed home improvement objectives discussed when Colton checked in. In no way the typical 'chicken little' system assessment you expect from other Mt Pleasant HVAC service providers who obnoxiously push unnecessary repair addons and upsells. Great job at setting a high standard for integrity, technical competence, and quality!
Shannon Levin
Always on time and communication is great. We have worked with Carney & Son for several years and use their maintenance plan to adequately take care of our two units. They have also installed 2 new systems for us. Kim is our tech and very knowledgeable and professional. I highly recommend.
Jerry Simmons
Kim was a professional. She was knowledgeable and checked out the entire system. We are as the last technician from another company did not do a complete check out of the system. Kim was a great technician.