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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Onsite services

Preferred Choice Heating and Air Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Richard Imor

Absolutely a great experience with this company!! I've been with them since 2011 and nothing but the best service!! If you want to feel the difference call Preferred Choice Heating And Air!!!

Emilie Whitaker

Eric was outstanding. He was super helpful and knowledgeable. He patiently explained all the details of our system and really educated us on how it works. I highly recommend Preferred Choice Heating and Air, especially Eric and the woman who handles the booking. Great company.

Mathew Marko

Moss Heating and Air is great. I am a member of the clergy and they did work at our House of Worship last summer. We just recently hired them again to replace the HVAC unit in my residence. Tom is a really great guy, honest, attentive, fair, and follows through on all the work. I trust him completely and would recommend him to any of my friends, family, or congregants.

Nicole Goodell

Great Company! Highly recommend! Very professional!

Les Cobb

I cannot recommend Preferred Choice highly enough.
The company jumped through hoops to schedule our installation during the holidays. The crew was here on Monday before Christmas on Wednesday and had the heat running for the downstairs by the end of the day. After Christmas, they returned and had the AC downstairs running on Thursday. The following week, Preferred Choice installed a second HVAC unit in our attic and we did not miss a day of heat. Their installers went above and beyond by increasing the return pipe size and a filter at the downstairs unit. These things were done of their own volition. That's right, not part of the original contract but done anyway to make things right. The price was more than competitive too. You will not find that kind of customer centric dedication often, but you will assuredly find it here.
They also helped set up excellent financing for our job.
Kudos to the entire team at Preferred Heating and Air... from the estimator to the owner of the company who showed up to be sure everything was right.

It is a year later and we had a problem. Water had frozen in a drain line and had backed up to trip an overflow switch inside. I had found the condition but did not know how to reset the switch. Their tech, who was obviously sick, called an lead me through the process. This guy probably had Covid and called to help anyway. This is WAY above and beyond in service.
You cannot go wrong with this company!!

Adrienne Burris

Super happy with their responsiveness and honesty! Travis is great to work with, and their technicians explained everything they were doing along and along. 5/5!

Jeffery Wilder

Outstanding service. Courteous, competent and honest. They delivered on every promise. Same day service. Marty did everything to keep my costs down and didn't try to sell me anything. I will be calling them again when its time to replace my system. Thank you Marty, Tina and Bradley!

joel torr

Tom Moss knows how to run his business properly, which is becoming a rarity these days. His work is honest and fairly priced. He also stands behind his work and is easy to communicate with. I have only used him for residential work, both new installs, remodel installs and service calls.

Michelle Joiner

I've had a wonderful experience with Preferred Choice. They have always delivered as promised and I have nothing but positive things to say. I appreciate the care and attention they have given me since my new system has been installed. Thank you to Bradley, Tina and Marty!!!

Mike Hartle

Marty the device technician arrived on time and was clean, courteous and professional. He found the problem was minor and had my system fixed within just minutes. I highly recommend this company.

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