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Amenities

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Onsite services

Preferred Choice Heating and Air Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Amy Christ

We have used Preferred Choice Heating and Air on multiple occasions and have had nothing but positive experiences. The office staff are quick to respond and communicate frequently to make sure the customer is aware of timing, price, and to see if there are any questions or concerns. Both of our technicians were professional and informative. We will be using Preferred Choice exclusively for any heating/air issues and have already begun to recommend this company to others.

Joseph Nixon

Hiring Preferred is the right choice. From your initial contact with scheduling, to sales, maintenance and install they are professionals all the way. They replaced our upstairs hvac, provided portable AC units to keep us comfortable until the install could be completed. We had 5 other quotes for this work, but Preferred was the only one willing to listen and ask the right questions. I can’t say enough about the good work Travis did for us. When it comes time to replace our downstairs unit I won’t call anyone else and until then all maintenance goes through Preferred. Would give 5+ stars! Keep up the good work.

Melissa Tankersley

Great customer, from the first phone call until the install was complete everyone was friendly and helpful. I would definitely recommend them and will use them again when services are needed.

Rebecca Ellen Clay

I have used Preferred three times and I just signed up for their yearly maintenance BECAUSE all 3 of the technicians were so polite and knowledgeable. Eric was my technician this past time and he is so personal, professional and knowledgeable. I am asking for him everytime! The staff in the the office is very positive on the phone and they call in advance to let you know if the schedule changes slightly.

Anna R

I love Preferred Choice Heating & Air! Eric was here today for our regular maintenance. Each time he is here, when he sees something that needs attention, he lets us know about it and takes appropriate action. I LOVE Eric also. He is the nicest man, as well as very knowledgeable. My husband & I have been customers for almost 8 years now and the service just keeps getting better. Thank you and please keep up the great work!

Todd Weir

I cannot say enough good things about Preferred Choice Heating & Air. They came highly recommended and I am thoroughly satisfied from my initial consultation with them, to scheduling and installation, as well as their follow up to ensure everything was in working order and that I was happy with the end result.

I did my research when it came to pricing and they were right in line with what I expected -- no hidden costs, surprises or price gouging. They were up front with everything and presented me with several options to choose from for my HVAC needs, which I greatly appreciated.

In my opinion, you cannot go wrong with Preferred Choice Heating & Air -- their pricing is competitive and their service is both professional and stellar -- I highly recommend them -- you won't be disappointed.

CT

The product and mechanics of the system worked great and the service was excellent. I appreciated that they did the job as expected, took care of minor unforeseen issues, and were very careful not to hurt our home. The sales manager and technicians were very proficient with their business.

Carisa Chee

My husband and I had a wonderful experience with Moss Heating and Air. They have fair prices, high quality equipment, and great customer service. Tom sat down with me to make sure he understood what was important to me in an HVAC, and then he installed it for us right away. And he went above and beyond by fixing problems we were having with another system in our home. We would highly recommend his company and will definitely be calling him again when we need someone.

Nate Zuercher

Travis and his team were easy to deal with and communicated quickly and clearly. They worked hard to explain the scope of work and made extra effort to provide the best solution for our home. I have already and will continue to recommend this team.

Janet MacGregor

Purchased new HVAC and High efficiency gas furnace for both upstairs and downstairs of our home. Travis and the installation crew did a great job! Meagan in the office did a wonderful job as well. Everyone followed up with us after the job was done and Meagan has helped to ensure rebates from both our electricity and gas providers. I highly recommend Preferred Choice Heating and Air!

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