McCown Company Heating & Air Conditioning

We had AJ come out and service our heating unit in preparation for the cold weather. We’ve used AJ before because he’s EXCELLENT! He keep the air conditioners running smoothly and efficiently, keeps the heater working well so we remain cool in the summer and warm in the winter. AJ is friendly, professional, and extremely competent. We are always pleased with his work and appreciate his thorough examination of our equipment. We continue to use McCown because they have excellent customer service, and great service techs. Ask for AJ!

McCown's Company is very easy to work with even when things go wrong! The technicians are always polite and, obviously, are well-trained. I wish all the companies I work with were as nice!

AJ is great as always!

The McCown Company customer service is amazing! This family owned and operated business takes stake in being the best in their arena...Hugh, Kathy, Dana and the entire gang are a motivating community business that always delivers from smiles to service 24/7!

McCown Company is Professional, Knowledgeable, and Affordable! After having our systems completely inspected by McCown Company we decided to have air purifiers installed in all three systems. We were simply tired of all of the allergens and dust in the air and with Flu season coming up, wanted our air germ free as well. AJ was professional and did the job right! He educated us on the Bi-Polar 2400 units and even showed where and how it was to be installed. We couldn't be happier and we highly recommend McCown Company for all of your HVAC needs.

McCown's customer service was spot on! Sam was very friendly and helpful. She was able to answer all my questions quickly. If all McCown's employees are like her, I am sure they have an excellent team.

Service technician was professional,efficient and courteous!

The company installed a humidifier, but the technician didn't check to be sure that the unit was working properly. Two days later(a Sunday)there was too much humidity with moisture accumulating on the walls and ceiling. Chad was on call and able to correct the problem with the unit. The company repainted the ceiling and walls to our requirements and installed (at no charge) a new humidistat and tank. The unit is working fine now and because of their response to the problem, I now have a service agreement with the company.

So I called these people to quote me on foam insulating a 3 bedroom ranch. I took 2 hours off work to meet the tech. They ultimately quote me $23,000.00. Yes you read that right, 23k. Of course I'd already received multiple competing quotes in the 4-5k range. I ask the tech if they do a lot of foam he says "almost never." Despite the fact that it's right on their website as one of their primary services. Don't waste time with these people.

This company has been out to my home twice now. They go over and beyond to find the issue and solve it. The first time they came out same day within 1 1/2 hours. The next time they came out on a Saturday and didn't charge me a premium for weekend hours! They tell you exactly what the problem is and solve it. One of the reps even had a thermal camera and showed us where we probably needed more insulation in our attic. The last few companies I have called have been dishonest and just kept overfilling my AC with free-on. Luckily the rep found out it was overcharged and it has helped our AC tremendously.

Chris P. was very professional and efficient. Ran diagnostics, discovered the problem of our upstairs unit and fixed it. However, much to our dismay, our downstairs unit was gone. So, Chris found the most efficient unit with a high rating that would be cost efficient..The service was great and couldn't have asked for a more professional and efficient repair man.