Aire Serv of Greenville

Earl was awesome. He came to tune up my gas furnace in a townhome I just had bought but was also willing to answer my questions about the other gas appliances I had. I've never had natural gas powered things before and he was very helpful.

Earl and Eraises "E", came out to clean the ducts and vents, and did an amazing job. They were here on time and did amazing. They got everything done in a timely manner, and made sure everything was back like it was before they started. Will continue to use AireServ!

Had a new AC/heat unit installed at our house. Prompt response and professional service. My energy bills have gone down. Jason and Chad did exceptional work and I recommend this company highly. I could not be happier.

Technicians were polite, competent, helpful and prompt. Window a/c units were loaned to us. Techs pushed cars and brought our trash cans in. Excellent !

Technician was extremely helpful and knowledgeable, was able to fix previous installer’s mistakes and provided excellent customer service. 100% recommend!

This company was subcontracted by Home Depot to perform the plumbing work to remove and reinstall a toilet during a bathroom floor install. The plumber showed up exactly when he said he would, both at the beginning and at the end of the flooring job. The toilet was reinstalled and is in good working order. I am pleased with the effort.

We were told the installation of our new heating and air unit would be a 1 day install. We are only updating the units, not getting all new duct work. There were only 2 technicians sent out the first day (Thursday) and despite saying they would show up by 8-8:30 they showed up at 9. At 7pm that day they told us they would be back first thing in the morning to finish. My husband and I were unable to take off work again seeing as how we had only scheduled one day to be off. So we had to tell them to come back Saturday. The first tech said it would be another couple of hours for them to finish up which would be fine considering they called to say they would be at our home at 8 am. At 8:45 we get a phone call saying they are 30 mins away. As of 2:00 pm on Saturday they are still not even close to being finished. And again they only sent 2 technicians out. They have been lying constantly about the amount of time this job will take and have made us have to cancel plans that we have had for months. Who knows how much longer this install will take. We asked around noon how much longer they would be here and we were told about 2 hours. Can't review how the system works because we haven't had air since Thursday. The techs have been very nice and respectful and have been working constantly but apparently it is too much work for only 2 people.

I had my unit installed 2yrs ago. I had problems with it since day one. They have had to come and check on it every summer since. They did not charge me because it was under warranty. I called them today with the SAME problem but now it is not under warranty. Guess what ? Correct !! Now that it is not under warranty they wan't to charge me to fix the SAME problem. DO NOT trust their technicians they do not know what they are doing.

I love these guys. They installed a gaspak at my house and I just used them again today at my granddaughters house. Highly recommend.

We bought a unit through Home Depot from Aire Serv in 2016. The unit went out the very first winter. We spent at least one night in the cold. The next winter it went out twice spending nights in the cold. This winter it has gone out three times. The second time it went out, they waited a week before anyone came out. They fixed it on a Monday and Tuesday night it went out again. I have small children. Do we displace ourselves from our home every time Aire Serv's unit fails us? I want them to fix it. I want a new unit that wont break every single winter. We paid over $7000 for cheap junk. Aire Serv purposefully uses units with cheap parts so they can charge an $89 diagnostic fee you have to pay up front and you also have to pay after they "fix" something. They charged an additional $78 for flipping the gfci switch and told us it wasnt installed in the correct place. But the unit is still turning off after paying $167. Why have I continued to use Aire Serv? Because I want them to see how many times we've had to call them out after they sold us a bad unit. Theirs another part that needs replace . They tell us the part needs replaced but we would have to pay over $250 in labo . Why would a machine that is less that 3 years old (when this issue was diagnosed) need replaced? Corporate will not return any phone calls. Buyer Beware!