Aire Serv of Greenville

Our Salesman Chad was very professional and direct. He gave us several options and price differences. Our installers (who's names I forgot) were courteous, careful, and worked hard with only one short lunch break. This was a 2 day job, and It was done in 2 days. When I had a question that the installers couldn't answer, they made a call right away while still in my home so I would have an answer before they left. They were also very professional. I wold recommend Aire Serv to anyone who needed this type of service.

"E" Mendoza and Codie Coake were on time, and very professional. They performed yearly heating maintenance, fixed duct that was not attached to vents, and installed start assist for AC to help reduce wear on AC components. Pictures were provided to let me know what the issues were. Very nice work done.

I have done business with Aire Serv for almost 20 years for all my needs of service /repairs. They are very well qualified and very much experienced technicians. You can count on Aire Serv to meet your standards, and prices are reasonable. They are trustworthy and friendly. They are the only ones I will call for service needed.

Contracted through Home Depot to install a replacement water heater. The office staff was friendly and helpful in scheduling and locating the correct unit for my needs. The basic install went fine, but the following day I noticed two small water leaks in the new plumbing. They came out quickly and fixed those. Although I don't fault them too much for this (I'm sure they also don't want rework), the tank is at my mother's house in a location she cannot easily access, so if I had not been there to check on it, it would have gone undetected for months.

I really liked my service tech, Earl, and felt like he took the time to not only show me what was wrong with my unit but explain it to me. He also fully explained my options/solutions.

My problem came in with the “comfort specialist”. He kept trying to push me to make an $8300 decision while he sat at my kitchen table. I told him I needed to look into how I wanted to pay for things and I’d call him when I’d arranged financing. Less than 24 hours after he had left my house, he had called me twice to push the sale. I get that he’s in sales and likely makes a commission, but it’s a lot of money and I wanted to figure out my best option to pay for a new unit in my time.

They were on time and resolved the issue quickly.

Jeremy was extremely responsive and professional and got my hot water heater changed out and running in a matter of hours. I had been dealing with another contractor that resulted in my family for being out of water for over 30 days. Even though there was a manufacturer defect during the install with Jeremy, he went above and beyond and came back after hours to diagnose and put in a temporary repair until the new part arrives. My wife was ecstatic to get a hot shower after 30 days. A huge thanks to Jeremy and Aire Serve.

We have been customers for many years and have gotten good service and good advice over the years! Eric just did our annual service. I love it when service pro take the time to educate their customers as to what they can do to help themselves!! AireServ tech guys have always been most knowledgeable and done that for us!!

Eric Shafer was my Service Technician. He was very knowledgeable, professional and quick to diagnose the issue with my furnace. I wouldn't hesitate to call him for future issues.

The tech was great! Very professional and informative. He was HONEST, quick and explained everything that he was doing. We couldn't be happier! I highly recommend this company.