B&B Plumbing, Heating & Air

A very rude man called my sister while I was over her house and I could hear the call through her phone. He was loud rude and very condescending. And still wanted to come to her home. I think tf not. No one so nasty would ever come across this threshold. It’s 7:40 in the morning and you already got a stick up ur hole. Had it been me on the other end I would have gotten you together real quick

Slimy and unprofessional. 2 experiences because my warranty co. only has one contractor in all of Columbia. They are in it for the warranty customer deductible and that's it. First, a simple "check your showerhead" comment would have been sufficient over the phone. Instead, they came out, took the deductible, treated my tenant like an idiot and left within 10 minutes. Second, my plumbing problem was diagnosed as improper installation which equals a denied claim. First of all, it wasn't improper installation, he just said it was and the warranty co. accepted that as gospel. I challenged the guy on his assessment and he said he didn't agree. No consideration, no interest, just wanted to collect the deductible for coming out. The problem was obviously not what he due to the symptoms alone. Upon further investigation (5 minutes worth!), I found the source of the leak myself and made a simple modification to a valve to fix it.

These people are sleezy and rude and unbelievably unprofessional.

2 years ago this company was dispatched by my home warranty company to fix a toilet. It was found that we have very strong water pressure. They installed a pressure regulator. I had some leaking pipes and had a different plumber come out. He found the pressure regulator had been improperly installed and had failed.

absolute worst experience ever. totally incompetent. this company was contracted by 2-10 homewarranty to service my toilet. 1st visit the tech did nothing to the toilet except excrete a giant bowel movement into it. it was disgusting. my whole house stunk for the next 10 hours. 2nd visit the tech changed a few bolts which did nothing. he knew he could get away with that "repair" instead of properly changing the wax ring. they bilk the insurance company for repairs and service that they do not do. Total fraud. And now i'm stuck having to deal with the issue. I paid the plumber a deductible of 75$ and I got a huge feces dropped in my toilet and a stinky home for my money. And the toilet is in worse shape than before B&B came to fix. Stay away from these crooks!!!!!!!!!!!!!!!

Took our home warranty deductible without telling us the claim would be rejected, the refused to do the work when we offered to pay out of pocket, or refund the deductible. Never ever use.

My family finally decided to have an AC unit installed, these guys were recommended to me and they even provided us with the system. We're very pleased.

I have been dealing with B&B Plumbing, Heating & Air for the past 7 years and have always received professional and courteous service.