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Anchor Heating and Air Reviews - 100

5
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Joseph Hodges

The team at anchor did a great job with my original installation. They were very responsive and helped me through the financing process to make everything easy on us. Our maintenance technician, Brandon, was very professional and thorough. I highly recommend them for anyone looking for quality work from a company you can trust.

Josh Silverman

Great folks who do outstanding work. Family run, friendly, and very professional. Not pushy on replacements either - they clearly explained our options to fix our current aging units vs replacing them with new ones. And when we did replace part of our split system, they provided options balancing cost and benefits. Highly recommended!

Sarah Privott

Update: Brandon did our semiannual inspection today. He was very friendly and professional. He was able to get our inspection done quickly and thoroughly. Once again Anchor Heating and Air did not disappoint!

Previous review:
Our first experience with Anchor Heating Air was this past summer when our AC system was not keeping up with the Charleston heat. They were able to fit us in right away and quickly diagnose and fix the problem. After two years of sweating through the summer we finally had an AC system that worked properly. I only wish we had called them sooner!

David and Stephanie were so easy to work with and they were even willing to provide a portable AC unit while we waited 1 week for our part to come in. I'm was very impressed by their customer service.

More recently we had Chase come out for a maintenance appointment. Once again he was very professional and had great customer service. I highly recommend Anchor Heating and Air!

Rick Vaughan

Chase the tech that performed our check up was very friendly and explained all the steps he was performing to keep our AC performing at its best. Highly recommend Anchor and Chase.

Thomas James

We had an exceptional experience with Chase Stafford this morning. He arrived on time and was very professional and knowledgeable. He was able to answer all of my questions and give us piece of mind about our AC unit. Highly recommend!

Audrey Corbin

An appt was readily available for a yearly maintenance and cleaning of our A/C system. I received a text with a picture of the technician, Chase, with even a short bio about him when he was on the way. I also was able to track where he was as he traveled to our home. When he arrived, he put booties over his shoes to enter our home. He was very polite and thoroughly inspected the unit and explained everything in detail, answering any questions I had. I am glad I called Anchor and took advantage of the $99.00 special by joining the Captain's Club. (see website for details) Well worth it!
Excellent service! Thanks Chase!

Carol Bauman

We were referred by several people to Anchor Heating & Air so after interviewing 4 other companies, we decided to go with Anchor because they are a small business, not a big box company, and they sensed our urgency and financial needs. They were also proficient in their knowledge of HVAC systems and offered comparable warranties to get the job done effectively. I would recommend them to anyone.

Edmund Karesh

They came out the day I called and Brandon (tech) was awesome! He took the necessary time to fully evaluate the problem and was very thorough in explaining his findings as well as the solution. I’ve got them on speed dial now….. no more searching for a reliable, trustworthy HVAC company! Anchor exceeded my expectations!

Erin Bordas

Chase was very courteous and knew exactly what he had to do (I'm glad, cause I wasn't sure). He was very knowledgeable. I am happy we chose Anchor to replace our AC system last year. I was glad my daughter used them and highly recommended them to us.

C Dux

Excellent communication from the company. Notified me via email and text when the technician was on his way. When Chase arrived, he was professional, pleasant, knowledgeable and put on booties to enter the house (it’s the small things that matter). He kept me up-to-date on what he was looking at. Showed me what needed to be replaced and why. Very professional young man.

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