CARJON Air Conditioning and Heating, Inc.

I signed a customer contract for maintenance a few months ago and it has been the best thing that I have done. The office staff quickly took my information re: a problem with my heating and got the technicians to come out. Each time, the technician was thorough in inspecting and problem solving and let me know what was going on. It's peace of mind when they get your heat going in the wee hours of the morning! I couldn't ask for better service!

Recently had my boiler system replaced with a high efficiency model; it was a big job, requiring all new piping, and existing lines to be moved. Carjon did an excellent job, and made sure everything was done correctly, neatly, and efficiently. The were very professional and friendly, and made sure to answer any questions or concerns I may have had. When they began work, they made sure to lay down tarps to keep the floor from getting dirty or damaged, and made sure to vaccume and clean up when all work was done. They even provided me with space heaters for the couple days where the heat would not be functional while the work was completed. The crew was a pleasure to work with, the equipment is working great! I would definitely recommend them for their excellent work!

Jason was very knowledgeable & explained what had to be fixed.

I had a ductless mini-split installed in my house and Carjon did an exceptional job. They were so easy to communicate with and the installation itself was easy and fast. They worked very hard to make my system work seamlessly in my house. Would absolutely recommend!

We had Carjon install a heat pump system a little more than a year ago. We extremely pleased with their service, the installation, and their professionalism. At that time, the system qualified for three rebates. National grid really gave us a hard time with the rebates. Carjon worked with National Grid for us so we would finally get all three rebates. They really went above and beyond. We are also really pleased with the heat pumps!

I would like to share our experience with Carjon. In 2015 we decided to replace our old central a/c system due to age and a build up of mold in the air handler and the sheet metal trunk in the attic. We called eight companies to get estimates and ideas on correcting some of the issues leading to the mold problem. Some companies thought us too small a job, small in that we were not commercial, and a few did little to instill confidence. Mike from Carjon took measurements, changed the physical layout of the system, and gave me additional recommendations to address all of my concerns. He told me that every section of the trunk system was sealed to eliminate leaks. My old system had air leaks throughout the entire system. The American Standard system he recommended is unbelievable; people can not believe how quiet it is when it is running, and we noticed a considerable reduction in our electric bill. Lastly, every person at Carjon from the clerical staff to the annual maintanance gentlemen are friendly, courteous, professional and knowledgable. It is unfortunate that the rating system only goes to five stars. We highly recommend Carjon.

From my initial contact with people in the office, to the diagnostic tech who took his time and wrote a lengthy description of the problem, to the sale rep who didnt try to upsell and facilitated immediate financing, to the fantastic crew who finished installing a new furnace in 4 hours, i am as thrilled.

Your people are truely your competative edge. Hope you value them. Great company. Would recommend to anyone.

Nothing against the service rep that came to my home to recommend an air conditioning system. He was very professional, knowledgeable, and courteous. My issue was when the quote was generated for the different systems, duct work was not reflected in the quote. I was under the impression that the original quotes included duct work. When I was ready to move forward on a quote, duct work was then added to all the quotes, which placed everything out of my budget. I was disappointed with the lack of transparency - whether it was on purpose or not.

The commercial touts its honest reputation however last month we had a problem with our heat smelling like burning plastic. We thought it could be hot wires and were worried about fire. Carjon sent someone out pretty quickly for 100 dollars to check it out. The man that came said the motor was dead and it would be about 800 dollars for a new one. Also the system is older so we should get a whole new system. Before we were locked in a commitment that would've cost up to 6,500, we had another man come to check. He found a couple of pieces of plastic tape that had gotten into the system and were causing the smell. That visit cost us 100 dollars and he took care of the problem. Get a second opinion if you call these guys.

When my 28 year old heating system had an issue, Carjon sent an extremely knowledgeable technician (Shaun). He heard what I experienced and immediately looked at the pump. It was inoperable. He took me through each area of the system and gave me a detailed explanation and assessment. DOA... Needed a new one. (A/C also rusted with outdated coolant)
Next came the sales rep (Chris). He took measurements of the rooms in the heating/cooling area. Careful calculations were used to match a new furnace and A/C for our home. The price was right
Next a team of four awesome installers arrived as well as an electrician. They set down a path of tarps to protect our floors. Without a break they worked their tails off. The new system is so neatly constructed with new ducting, wiring and overflow pumps. They then walked us through the mechanics and made sure we all questions were answered. Even how to use my new Wi-Fi thermostat.
We are so impressed!