Regan One Hour Heating and Air Conditioning
Amenities
Regan One Hour Heating and Air Conditioning Reviews - 100
4.1
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
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rebecca mallette
Expert consultation, friendly and professional installation and top-notch customer service! I was incredibly concerned about undertaking a large project during the pandemic—this team was so prepared, I was 100% at ease. Taking care of their customers and their staff, they developed safety guidelines that were sent to me a week ahead of installation. I consulted with three other companies before finding Regan, and I am so glad I found them. Not only were they competitively priced, the product was high quality and the team was with me every step of the way. As a customer experience leader, I am one tough customer, if you are in the market, I can’t recommend them strongly enough.
Chloe Stanfa
Our family recently had a Mitsubishi system installed in our home. The sales person from Regan came in and provided guidance and direction to help us get the most out of our system. He was helpful, responsive and knowledgeable. The installers arrived on time and were courteous and professional. The system is great and we have been so grateful for our cool comfortable home this summer! 5 stars!!!
Jackie T
We have used Regan since we purchased our home in 2010. There were some issues, and they were taken care of at reasonable prices. The technicians were always knowledgable and friendly. Eventually, we signed up for biannual visits which caught any problems before they became significant issues. I appreciated the peace of mind and felt it was worth the money but most importantly, I never felt that they "found" issues just to pad the bill. Customer service was always courteous, and service prompt. After almost 10 years of experience with the company, I feel very comfortable recommending Regan to anyone.
Ben Avie
We have been a loyal customer of Regan One Hour Heating and Air Conditioning for the past 20 years. They have installed systems in two of our new construction homes and retrofitted HVAC at another house. They continue to maintain the systems. We have had nothing but positive experiences and interactions with every member of the team. When we needed emergency service, the technician was knowledgeable and able to remedy the problem timely. I highly recommend this professional company for your HVAC needs.
Charlie Stone
The guys did an outstanding job of installing the ductless Mitsubishi units throughout my house. They arrived each day on time, and always ensured that they involved me when there was a question or a suggestion. They were quiet while walking thru the house (I work from home). The salesman was knowledgeable, confident, and flexible, especially when I requested a slight change to the project. I was always able to reach the salesman, even during the weekend. On day one, no less than four yellow Regan trucks pulled up to the house. That’s when I knew that this project was in good hands. I would highly recommend engaging Regan for your HVAC installation or maintenance.
Nicole Croteau
Joe at Regan was fantastic! He managed our project perfectly. We discussed options on a new AC system, and he helped us make the right decision . His team was professional, courteous, and got the job done right. I highly recommend these guys for any HVAC issue.
Carmela Emerson
I chose this company thinking they were probably the best but they proved me wrong. Have had a whistle in one of my ductless air conditioning units for 4 years now. From day one when I called they kept telling me they have to hear it. It didn’t happen all the time so I couldn’t tape it. Finally this year all the units were no longer blowing cool air. I was very low on freon. they recharged it. My son called to find out what happened and was told that the line sets they used were faulty and they are no longer using them. They replaced the line sets for free and reimbursed me the last service call. When I wrote a letter to them I received a call from the owners daughter who was very helpful and totally professional. She apologized and even followed up with a phone call to make sure everything was working well. This gives me a different perspective on the company. Techs really know their job. Changed this from a 1 to a 4.
K M
Don’t know what I would have done without the Regan team! I’m a new customer and I just had to write a review to help others that might find themselves in a similar situation like me and don’t know where to go. The Regan receptionist was nice on the phone and set me up right away with an appointment. They arrived right on time, were friendly, but professional by getting right to work. They explained everything to me in simple terms making it easy for me to approve the work and get my system running again.”
Brian Marcello
I hired Regan to replace my oil furnace. Joe (my salesman) was very professional and thorough in assessing my needs, presenting multiple furnace options, and educating me on which system would be best for my home and why. Regan was timely with the delivery and install, at a very fair price. Would highly recommend Regan Heating & Air.
Ann Basilico
Reagan Heating and Air Conditioning installed and service my air conditioner and I could not be more satisfied. The workmen are very professional and the company is very responsive to my calls. It is a top-notch company with top-notch employees. I highly recommend Reagan Heating and Air Conditioning because it is company you can trust.