Superior Comfort Incorporated

We contacted Superior Comfort to design and install Mitsubishi Split-Unit heating and air conditioning systems. Our first contact was with Marissa, who scheduled our first on-site conversation with Chad, their design engineer. He quickly designed and laid out a system that we felt would efficiently meet our needs. Their installation proposal was detailed and fairly priced.
About 4 weeks later, the installers arrived for the first day of a 4 day installation. The installers, Matt and Derek, had lots of experience and efficiently attended to the details of the installation. They worked well together as a team, and addressed every question we had and were able to improve on the original layout from Chad. The final installation, working around a slab foundation and difficult access points through the walls, was brilliant. The workmanship was top shelf, gaps and holes were properly filled, AND, the system has worked perfectly, through our very hot summer into this early winter in Rhode Island.
This was not my first experience with Mitsubishi - we love their products. I appreciate that they give their suppliers specific training for their products. For example, Superior Comfort has attained the highest level of training (Diamond Contractor Elite) from Mitsubishi. As Derek and Matt executed the installation, my questions were answered with "We got trained in how to resolve this." Their work was amazing! And we are very satisfied with the company and its follow-through, again, through Marissa in the office.
Top shelf workmanship and great equipment!!
John Mueller - Barrington, RI

We have been very pleased with our entire experience with Superior from start to finish! We installed central A/C in the second floor of our home and put in a split on the first floor. The team has been extremely helpful, knowledgeable, and very "down to earth" the entire time. All of the installation was completed quickly and professionally, with a lot of attention to detail and cleanliness, which we really appreciated. The in-house carpentry and ductwork is also very evident in how fantastic everything turned out. Superior prices may be a bit higher than some other companies but you're truly getting the highest quality parts and service. The entire crew was very friendly and accommodating throughout the whole precess too! We'll be needing to replace our boiler soon and will certainly hire Superior again for the job. Thank you!

I have nothing but great things to say. I was contacted promptly after an online inquiry. I had 2 different people out to look at my issue and provide options, ultimately I went with a furnace and a/c replacement. Matt and Derek worked at my house for 10 hours on the hottest day of the year always being professional, courteous and friendly. To put it mildly they worked for their pay that day ! They were truly awesome !!! They were sure to clean up everything before they left and answer any questions I had. Thank you so much to all at Superior especially Matt and Derek !!!

Ryan and Ray are very professional, friendly and very knowledgeable on what they do. Thank you also to Ryan Farin who did our contract.

Ray and Ryan were on time and very friendly and professional. After they installed the system, we needed to wait for the Electrician to complete the power supply work at a later date so we did not start the system that day. Chad, also responded to some related logistical issues with other electrical work that was being done that was affected by the install very promptly. Chad returned when the power work was completed and the system promptly started working when we tried it. Very happy with the team and the job.

Another amazing interaction with Superior Comfort - professional, knowledgeable and importantly - a total pleasure to have in our home! Highly recommend!

From sales, engineering, financing, and installation the experience was stress free. Something to be said about selecting a good company that employs excellent employees that take pride in their work. All were respectful, knowledgeable and professional. The icing on the cake was since my husband is blind the sales person offered to program the thermostat to Alexia so my husband can independently command the comfort temperature he wants. PERFECT!
Two things struck me amazing. They work as a team and they highlighted how great the owners were to them as employees. So refreshing! The knew furnace has been operational since April 29th. I would recommend this company to everyone to consider. We rate a them a 12 on
a 10 point scale.

Superior Comfort provided expert service at short notice to make a critical repair that enabled our company to resume operations that were otherwise stopped. It is greatly appreciated and they did an excellent job. Thank you.

Evan and Wyatt were the best! They installed 4 split-type air conditioners in our house. Their work was perfect, they were quiet, clean and so easy to have around. They answered our questions and spent as much time as we needed explaining the install/function. We would highly recommend this team and this company for all heating/cooking needs.

Dealing with Superior Comfort begin to end, from scheduling my appointment to the team onsite servicing my systems was easy and convenient. Ryan and Colin, my technicians, were knowledgeable, efficient and generally hard workers that did a phenomenal job.