Advanced Comfort Specialists

Advance comfort special are the best. The crew came out to my house and was very professional and courteous. They dismantled my old heating and a/c system and installed the new unit in a timely fashion without hiccups. They cleaned up after their work. I don’t get paid for my opinion. I highly suggest anyone looking for your heating and A/C maintenance, repair or installation. Don’t waste your time with others just call this company for all your needs. The best in the business.

The crew at ACS was very professional and kept everything clean while installing a new heating system in my home, which had a pretty complex set up. The owner, Paul, was very involved and takes pride in his company's work. Overall they were a pleasure to work with and the new system works great, huge improvement.

I don't think that I can say enough good things about our experience with Advanced Comfort! Their customer service and workmanship were great. Everyone on the team was responsive. Their pricing is also very reasonable. We had our old furnace replaced with a new more efficient furnace and an inverted heat pump. We are very happy with the results.

Updated - after receiving the information regarding our experience, Advanced Comfort Specialists reached out right away to work with us to make things better. Gavin, Director of Business Development has been in contact and coordinating with Berks Fire and Water. President Chad and VP Paul personally came out to visit and review the work that was completed by a former installer at their company and are planning on doing everything in their power to make things right.

The mini split unit is being replaced and the damaged floor and ceiling will be worked on as well. Hopefully things will be returned to normal in the next few weeks. It is reassuring to have a company stand behind their workmanship and to have personal contact from the founder of the company. I will look to post another update once the work has been completed but did not feel it is fair to keep a low rating based on the responsiveness from the company so far.

Bryan

Initial review - Cannot recommend this company based on the experience we are having with a split unit installed 02/15/2019. The pvc connections for the unit are not glued and the unit is not vented. We are dealing with water issues impacting two floors of our home due to leaks from the system and the cost is exceeding what the prior homeowners paid for the system to be installed. Unfortunately we are stuck with the costs as labor warranty is only for one year and parts for two but between two HVAC companies and Berks Fire and Water looking at how the unit was installed, there are numerous questions regarding the ability of the installer and whether the unit was properly installed.

A job well done by Advanced Comfort Specialists. The boys came through once again. This past fall I had my whole system updated. Paul Sr explained everything to me in words I could understand. My system needed to be upgraded. Price was right so away with the old (they got rid of everything without leaving a mess). Job was completed by Paul Jr and Vinny. They were very professional especially with the clean out of old equipment. The installation went great surprisingly because the previous owner had finished the basement and gave the mechanicals such a small space to work with. The boys had no problem. Thanks guys we are very happy with the end result. Definitely will recommend these guys. They also were here the past couple of years two or three times prior to this year to fix or adjust stuff for my archaic a/c unit. Darren Derr

Mike was so nice… explained in detail what he did and about keeping up with regular maintenance on the heating / AC systems. I will continue using your services and recommend your company to others.

I worked with Advanced Comfort Specialists to fix my furnace after it stopped working and they made multiple trips until the issues were corrected. Thank you to Paul, Dave, and Mike for their hard work - I know it wasn't an easy job and I really appreciate how they worked together to help me with my system. They also gave good tips & advice for how to service my system moving forward.

I could not have ask for better help. Mike came to my house on his own personal mission to make sure my house had heat. His knowledge and willingness to explain what was happening gave me the confidence my heating issues are solved.

My experience with this company was the best not only because of their professional but because their customer service is on top of the line. After having my business shutdown for two months Paul did everything to make sure everything was done correctly. Thanks to him and his whole crew for the great work, I recommend them all the way.

First time using them and honestly couldn't be happier. They were punctual, knowledgeable and went right to it. Diagnosed all the problems and immediately fixed them. Spoke to Paul, one of the owners about another issue and he really was helpful. Don't hesitate to use these folks. I'm using them again next week on another matter.