Green Heating, Cooling & Electric

I had an issue with some work they provided and they immediately rectified the situation. I like a company that is willing to understand a complaint from a customer. George called me and worked with me to help make my situation better. I would recommend using this company for all your HVAC needs.

We recently purchased a house in South Philly that only utilized window units as a source of cooling. With a 95+ year old house, it was quickly obvious this wasn't the best option. We had three separate companies come and evaluate our house for an HVAC system, and knew instantly on meeting Gerti that we had found our company! They were up to $5K less than others, were incredibly personable, and did a fantastic and thorough job. These guys were doing this in Europe for 20 years before here, so know what they are doing!

Upon installation of our Mitsubishi Units, the guys constantly communicated with us, and asked our opinions for various options in regards to where we wanted wiring to go and where the best place to house each unit would be. They offered their advice based on experience, and also were willing to troubleshoot. They didn't do anything without first asking! They were professional, laid down sheets to protect our floors, and vacuumed up after their work on both days they were at our house. We wouldn't recommend anyone else to install your HVAC system!

I've used Green HVAC twice this year, and I'm very pleased with their level of professionalism and quality of service. At the beginning of summer, we found that our AC system was not cooling the house and Green came out and verified that we were lacking refrigerant. They could not refill the system completely due to the temperature at that time and returned the next morning (Saturday!) and finished. They also found the leak, worked with the manufacturer to fulfill the remaining warranty, and installed the new parts quickly. I even understand the manufacturer had to provide an upgraded part since they could not replace it with an exact match, due to Green's insistence.

The second incident was a blown water heater. Green HVAC was able to get a replacement and have it installed within 24 hours. They were MORE THAN FAIR on the price and even moved other non-emergency appointments in order to do the replacement work so quickly. The job itself was performed beyond my satisfaction including clean-up and disposal of the original unit.

I will not hesitate to call Green HVAC for any of my needs for this property or others.

These guys were great. Our AC started blowing out hot air during the hottest month of the year and needed somebody to come out fast to fix it. They were quick, honest, and courteous. Would definitely recommend!

They were able to come out the same day and fix my problem. It was a simple overlook on my behalf, and they assisted free of charge (even after driving all the way to my home). I am so incredibly thankful for their kindness.

Arian was my HVAC technician he was courteous, patient, and knowledgeable. He took the time to explain the problem and check out the full system. My particular problem was an intermittent one. When he could not determine the issue he explained a solution. When he started to implement a work around until the part was ordered and received he discovered the problem due to the previous installation by a past installer of the controller board, this is a more complex system than most (3 zones). Once the correction was made the system has been working as expected. Arian could have said from the start that the problem required a replacement of a very expensive part. As he told me that Green Cooling was not in the business of trying to sell me a new part, but when all else failed it was what I had to do. That replacement would’ve also fixed the problem. Fortunately for me Arian had discovered this issue when he was implementing a work around. Green Cooling had replaced my old system, both heating and cooling system and I’ve got to know the team. both George and Arian were great and did everything to come out even on the hottest days. Green Cooling was recommended to me by a friend and they have my recommendation as well.

Very professional and quick to respond. Took on a more than painful replacement of an old kooky system and it all looks great now. Additionally helped me out with some work I wanted to do on my own while I was there. Definitely recommend. One of their competitions even recommended them to me and they didn’t disappoint.

They came out last minute (today), and they were great. The problem wasn't terribly complex, though all HVAC problems are complex to me, and I got a straightforward explaination and was totally comfortable with the advise and service provided. After a very good experience, they will be the first people I'd call when I have another problem.

Air conditioner stopped working Saturday night in the middle of a heat wave. Called several 24/7 companies, and Green was only one that called back and set appointment for next morning. Came as promised, diagnosed the problem and was able to fix it promptly. Very professional. Signed up for the twice yearly maintenance so this won't happen again.

Gerti came to my house yesterday on short notice to give me a second estimate for a heater replacement. A previous contractor reported high levels of carbon monoxide and said our heater was unsafe to use. Gerti spent an hour checking in and around the heater and vents and found no carbon monoxide (outside of the chimney, where it belongs). He made some other recommendations to improve the performance of our heating system, which were in line with a recent home inspection report, but said the heater would be fine for years if we maintain it. So basically for a $65 service call, he saved us $7,000.

He was also very friendly, personable, and professional. I highly recommend him and will work with him again.