A&P Furnace Co

Got a estimate from John , he was very straight forward with the pricing . The crew showed up to install my new furnace and air conditioner , they answered all my questions. The whole process was easy and the install turned out great.

Had to call on a weekend because of a furnace malfunction during extremely cold weather. Josh, the technician, came to our home on a Saturday, did a repair, explained what he was doing step by step. Very kind and courteous. Would not hesitate to call again either with a problem or a need for new equipment.

Every other home repair company I have ever used credit the bill for the diagnostic fee towards your total amount due. This company does not credit the diagnostic fee if/when you choose to use them for other repair services.

In addition to that, when I asked for clarification on a particular charge that was listed as an "adjustment", it was explained that it was a labor fee. The company was unable to explain why it was listed as an adjustment, instead of a labor fee. The response was that they work on a "fixed cost fee" system, which seems to imply that there would be no need for "adjustments".

My one star rating is solely based on unclear billing and no advance explanation that the diagnostic fee is always in addition to any other services you pay for, which is different than most home service providers.

I called at 9:00 a.m. and the repairman came out at 11:00 a.m. switched out the bad thermostat in less than 15 minutes I paid him and he was gone perfect service

Referred to me from a friend. The tech arrived promptly and after assessing clearly explained my options to get my furnace back up and running. Finished the repair and cleaned up the area like he was never there. Made a stressful situation far less stressful. Will be my first call next time I need service.

Very professional. Timely service, full explanations. Their service plans are great, and their employees are clearly experts. They understand budgetary restraints as well. We consider ourselves fortunate to have found them.

Very respectful, took time to listen. I highly recommend.

The A&P technicians who installed my central air conditioning did a very professional job. Unfortunately I cannot rate the company highly. I was referred to A&P Furnace as a company that was eco-friendly. They assured me that the Goodman central air conditioning system I purchased from them was 16 SEER. The label on the outdoor condenser unit stated that my system was 14.5 SEER. When I asked A&P about this, they told me it was actually rated 16 because of the combination of the indoor and outdoor units. This turned out to be incorrect. When I went to apply for a Duquesne Light energy efficiency rebate I learned that the system they sold me had a lower rating. A&P claimed the manufacturer's labeling system was confusing, in that it grouped systems that were less than 16 SEER within a numbering scheme that suggested 16 SEER; they had been selling it as such for years.

Every system has an AHRI number that lets you verify the SEER rating online. I suggest obtaining this number from the supplier before installation to verify what you are getting.

Use them all the time. They respond quickly, do the job well, very professional and affordable pricing. I never feel that they tell me something is wrong with my furnace to pad the bill. Highly recommend this company.

I purchased a Train furnace from them. extremely happy with the unit and the service I received. installation was fast, clean, and neatly done. I would definitely refer them to anyone.