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ECI Comfort Reviews - 100

4.9
Quality
5.0
Location
5.0
Price
4.0
Service
4.5
Jeanie MacDonald

Chuck did our first annual tune-up and did a great job. He patiently answered all of our questions and did his work thoroughly and professionally. Excellent work!

James Alpaugh

Great experience. From first meeting until the installation was complete the team was always responsive. James and Nick did a great job with the installation. On time every day and kept us up to date on what was completed and plan the next day, much appreciated.

beth coulton

Dan and Alex did a wonderful job with our new AC unit install! Courteous and professional and answered all my questions. I would highly recommend! Beth Coulton

Daniel Cosenza

ECI did a phenomenal job on our new heating and air install. I would highly recommend their services whether it’s a new install or service. Very professional and thorough.

Jessica Vieira

ECI was amazing for both our high velocity system and our mini split. We have a 200 year old home which posed several challenges for the ducts but ECI figured it out with almost no invasive cuts or extra ducts in our historic home. The install was seamless and pricing was competitive. You couldn’t ask for a more professional team.

Todd Olson

Rich was on-time and very professional while servicing my multi-unit mini-splits. ECI was wonderful during the installation and follow-up maintenance. Recommend highly!

kathy foresman

Always very happy with annual service. Installation years ago was great as well. Salinda was our technician today. She was very knowledgeable, professional and friendly. Informed us of issues with our system in a very professional manner.

J. Christopher Edgar

Jim, James and Jeremy installed several ductless units in my row home. Work was outstanding, from making sure the house was left clean at the end of the day to expertly placing each unit. Everything went according to plan and they kept in close contact throughout the installation process. No complaints. Definitely recommend.

Robert Voroscak

Selinda was great she showed us how our furnace worked and explained possible failure points on the pipes and equipment. She arrived on time and was very friendly. She performed the repair of our furnace quickly. She went the extra mile to confirm answers to our questions. Thank you Selinda!

H Daniel Patrick Samson

I knew I wanted a Daikin system, which is the worlds largest HVAC company. There are only a few distributors within the region, however.

I did my research and met with Jeremy who was very knowledgeable and worked with me regarding my specific requirements for the system I wanted. Jeremy did his homework to make sure the Daikin FIT would work in our home in conjunction with our makeup air system. I am grateful that he did this, as other companies were giving me the "yes" without due diligence. This is a big investment to not have a guarantee.

Dan and Alex were our installers and both of them were friendly and professional. Our install was easy and they kept me updated throughout the whole day. Jeremy also made sure to stop by and make sure all was going well.

There is a saying that the system is not as important and the person/people who install it. I am not sure about that, but perhaps I got lucky with both.

If you are looking at an affordable, efficient, quiet system; be sure to look at Daikin, specifically the FIT. It is a great system with all the bells and whistles of other name brands, but more affordable. In addition, you should use ECI to purchase and install if you want it done right the first time.

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