I was looking for this invoice and finally found it. These guys installed a dishwasher for Home Depot. I told them it was crooked. They explained to me that it had to be dead center leveled and they had to leave it like that. So I got my leveler and the bubble was still in between the lines, though not dead center and it’s perfect. But wow, they just made every excuse about how they couldn’t. Well it’s perfect now. No love lost. But wow how weird.
Had original EH Gochnauer dishwasher installation team here one week ago. With first dishwashing cycle, there was a slow leak at the valve transitioning from original copper line to the new stainless steel line to the dishwasher. I called their after hours line, then dispatcher Liz on Monday. Due to the distance (about 90-100 miles) to our home, next plumber couldn't be here for a few days. 1) Although given a 10:00 arrival time, the plumber called as he was running early, and on his way 2) Plumber (Frank) easily found the problem ( bad valve) and installed a new valve and hooked up the water line to the dishwasher. 3) he instructed me how to turn off the water main, drain the lines and re-establish all of these after his work was completed. I can easily give Frank and Liz the EH Gochnauer folks a 5 star rating and would have them back for future work, the only problem being the travel distance. Give them a call the next time you are looking to have HVAC and related work done.
Wonderful company to do business with. Our service technician Jason was excellent! Very kind, courteous and professional. He explained everything in detail about our dishwasher install. Will definitely be using them for our future needs.
If I could give Jason 10 stars I would. He was tremendous. Came out on a emergency call for us when heat went out. Very professional and very personable. Need more workers like him. The customer service was top notch I couldn’t ask for anything more. Don’t think I’ll be going anywhere else. Thank you Jason!!
Had awful noises coming from my furnace. Zach came out, on time, diagnosed the issues. Parts needed to be ordered and he was on time again for the second visit. He fixed the issue and now I can sleep well at night not concerned I'm going to lose my heat. Would recommend to friends and family.
Home Depot was unable to install our new dishwasher. Hayen from EH Gochnauer & Sons, Inc. arrived on time. He was knowledgeable, polite, and very professional. We recommend these people without reservation.
Jason D. came out for our furnace maintence and was a super great guy! Very professional, answered all questions, explained everything and he felt like a friend. Hopefully we get him again next year. Thank you Jason on a job well done! Rick and Sheila Risberg
The fine people of Gochnauer & Sons worked diligently on repairs to my home after a major storm/tree/roof accident. They repaired existing plumbing issues, installed new lines and new HVAC. Their work is high quality, and they are very professional! Many thanks for helping me with home improvements, gentlemen! A++++
While house sitting for my parents during the hottest summer days, their AC failed. I called Gochnauer for assistance and provided some information about what I had ascertained already.
Michelle was able to identify over the phone that the interior unit coils had frozen solid, which meant that it would impede a technician if it wasn't defrosted ahead of time. She led me through the steps to set the unit up and take care of it while also putting in a work order to get the issue resolved as soon as possible.
The following day, Jason Daugherty was sent to investigate and repair the unit. It was clear that he was knowledgeable and very professional. He saw was had caused the coils to freeze, determined that whoever had installed the thermostat had done so incorrectly, and was able to fix both of these issues in a timely manner while explaining to me what had happened and why. He also informed me of some additional preventative measures that my parents could take to try to make sure this is less likely to happen in the future.
Both Michelle and Jason were exceptional. I would recommend Gochnauer in a heartbeat and, if you happen to deal with either or both of these individuals, know that you are in good hands!
We purchased a new dishwasher from Home Depot and they have a outsourced company come in to install it which was Gochnauer &Sons. Holden was the young man that came out and seen we needed pipes replaced under sink and was very good and efficient at replacing them and getting our dishwasher in! We are very pleased with the service we got and will be contacting them to do some other work we need around the house!
Henri Guy
I was looking for this invoice and finally found it. These guys installed a dishwasher for Home Depot. I told them it was crooked. They explained to me that it had to be dead center leveled and they had to leave it like that. So I got my leveler and the bubble was still in between the lines, though not dead center and it’s perfect. But wow, they just made every excuse about how they couldn’t. Well it’s perfect now. No love lost. But wow how weird.
Leigh Wheeler
Had original EH Gochnauer dishwasher installation team here one week ago. With first dishwashing cycle, there was a slow leak at the valve transitioning from original copper line to the new stainless steel line to the dishwasher. I called their after hours line, then dispatcher Liz on Monday. Due to the distance (about 90-100 miles) to our home, next plumber couldn't be here for a few days.
1) Although given a 10:00 arrival time, the plumber called as he was running early, and on his way
2) Plumber (Frank) easily found the problem ( bad valve) and installed a new valve and hooked up the water line to the dishwasher.
3) he instructed me how to turn off the water main, drain the lines and re-establish all of these after his work was completed.
I can easily give Frank and Liz the EH Gochnauer folks a 5 star rating and would have them back for future work, the only problem being the travel distance.
Give them a call the next time you are looking to have HVAC and related work done.
Michelle Smith
Wonderful company to do business with. Our service technician Jason was excellent! Very kind, courteous and professional. He explained everything in detail about our dishwasher install. Will definitely be using them for our future needs.
Teo Ruocco
If I could give Jason 10 stars I would. He was tremendous. Came out on a emergency call for us when heat went out. Very professional and very personable. Need more workers like him. The customer service was top notch I couldn’t ask for anything more. Don’t think I’ll be going anywhere else. Thank you Jason!!
Greg Dommel
Had awful noises coming from my furnace. Zach came out, on time, diagnosed the issues. Parts needed to be ordered and he was on time again for the second visit. He fixed the issue and now I can sleep well at night not concerned I'm going to lose my heat. Would recommend to friends and family.
John Hufnagel
Home Depot was unable to install our new dishwasher.
Hayen from EH Gochnauer & Sons, Inc. arrived on time. He was knowledgeable, polite, and very professional. We recommend these people without reservation.
Sheila Risberg
Jason D. came out for our furnace maintence and was a super great guy! Very professional, answered all questions, explained everything and he felt like a friend. Hopefully we get him again next year.
Thank you Jason on a job well done!
Rick and Sheila Risberg
Eric Fillman
The fine people of Gochnauer & Sons worked diligently on repairs to my home after a major storm/tree/roof accident. They repaired existing plumbing issues, installed new lines and new HVAC. Their work is high quality, and they are very professional! Many thanks for helping me with home improvements, gentlemen! A++++
Armand Soulliard
While house sitting for my parents during the hottest summer days, their AC failed. I called Gochnauer for assistance and provided some information about what I had ascertained already.
Michelle was able to identify over the phone that the interior unit coils had frozen solid, which meant that it would impede a technician if it wasn't defrosted ahead of time. She led me through the steps to set the unit up and take care of it while also putting in a work order to get the issue resolved as soon as possible.
The following day, Jason Daugherty was sent to investigate and repair the unit. It was clear that he was knowledgeable and very professional. He saw was had caused the coils to freeze, determined that whoever had installed the thermostat had done so incorrectly, and was able to fix both of these issues in a timely manner while explaining to me what had happened and why. He also informed me of some additional preventative measures that my parents could take to try to make sure this is less likely to happen in the future.
Both Michelle and Jason were exceptional. I would recommend Gochnauer in a heartbeat and, if you happen to deal with either or both of these individuals, know that you are in good hands!
Jennifer Mitchell
We purchased a new dishwasher from Home Depot and they have a outsourced company come in to install it which was Gochnauer &Sons. Holden was the young man that came out and seen we needed pipes replaced under sink and was very good and efficient at replacing them and getting our dishwasher in! We are very pleased with the service we got and will be contacting them to do some other work we need around the house!