Sinton Air Conditioning & Heating Inc.

This system has been operating great for the past two years. I've waited on providing a review so that I could provide operating experience. I will get into more details in a bit but to summarize, the units have been saving us more money than estimated by Sinton and they have not had any issues keeping up with heating and cooling demands. Even in this bitterly cold 2019 winter the unit only needed to kick into 2nd stage on a couple of days and it never needed to go into emergency (resistive) heat.

In 2016, I interviewed a number of geothermal contractors and Bill Sinton was by far the most knowledgeable. As a structural engineer, I had done a lot of research before beginning into the technical aspects of this project. As I spoke to Bill and his associate David Keating about what their company could do and what options I had, I could tell that they knew how to layout a proper HVAC system and I felt that that Bill was honest about the pit falls that could occur and he knew how to avoid them. Bill and David also took a holistic approach and provided me with information about how to maximize my home comfort and energy savings with improved insulation. They showed me how I could offset the added cost of the insulation by down sizing the heat pump size.

After many detailed and patient discussions with me, Bill and David laid out a system that pulled my old oil furnace and associated chimney and used that chimney space to get the ducts from the basement to the attic and then to the second-floor rooms. Based upon their recommendations, I insulated the attic. I decided to go with the spray-foam contractor they suggested and now my attic is conditioned space and no longer get extremely cold or hot. Sinton also coordinated the very professional subcontractors which included the vertical well drilling and my underground tank removal. They were especially conscientious at making sure all the proper permits, testing, and inspections were done during the tank removal to ensure no oil contamination occurred and that I had the proper documentation to that effect. It was the attention to detail that was evident throughout the process.

As my house did not have full duct work, Bill had to layout a new system and his son Matt Sinton did an excellent job installing the ducts along with his crew. The entire job was done professionally and looks excellent. In addition to installing the WaterFurnace geothermal system, they also installed a super-high efficiency electronic air filtration system and an AO-Smith heat pump hot water heater with a buffer tank to capture waste heat. Both of these systems have been working flawlessly.

After two years of operational data I see that my yearly electrical usage now is about the same as it was before installing the geothermal unit because I am no longer relying on old inefficient a/c units. While my electrical usage is about the same, I am no longer burning about 1100 gallons of oil which is saving me approximately $2500-$3000 in 2019. In addition to the savings, the comfort of the house is much higher, the temperature remains uniform and is less dry in the winter; the filter helps control dust and allergens; there is plenty of hot water; and best of all, there is no more pinging of the baseboard heaters that used to drive my dog crazy at night. All told, I’ve been immensely pleased with the systems and the Sinton company.

P.S. In case you are wondering, the cost and the hassle to remove a chimney stack even with needing to open up walls for access was not bad.

People I trust recommended the Sinton team for their quality workmanship, and they have been helping us with HVAC maintenance for a few years. Recently, they helped us with replacing our aging HVAC systems and installing new duct and vent as part of finishing our basement.

I appreciate John's expert knowledge as he walked me through the pros and cons of various systems and what makes sense given our needs. The team were upfront about their scheduling constraints (including supply chain delays) and were very flexible to work around our own scheduling constraints. For the installation, I appreciate Joe's and David's professionalism, attention to detail, quality workmanship (quite an impressive duct work!), and keeping us up-to-date on the progress. As in any basement finishing, there were constraints that would necessitate adjustments to our original plan. When we ran into those, I appreciate that the team really know their stuff, were flexible in the approach, and always involved me in deciding the optimal path forward. This was quite a big job and they were able to complete it on time.

Overall, it has been truly a pleasure to work with the Sinton's team, and their quality workmanship is evident in every little details. I couldn't be happier with their work and my decision to go with them. Thank you Sinton team!!!

I had Sinton complete a new system in our house in January. It was a replacement of an old system so they replaced my old unit and added a hot water heater buffer tank to allow for more cost savings on natural gas for water heating. They did not do the loop system since I had one already in place, but I can tell you that everyone of the guys that assisted me with pricing to install were professional and extremely knowledgeable.

I first called them because the old unit wasn't working and they gave me a few options to fix it, I ultimately chose to just replace the system but I was never pressured to do so. John Wilson was the person that I spoke with the most regarding the repair and ultimately the replacement. He gave me several options and price points to choose from and guided me to a great decision. He was honest the whole time and told me when he thought some of the stuff I was considering would really just drive up the cost with no real benefit. He visisted my home several times at my request to walk me through everything so I had a strong understanding of what I was buying. He even texted me and called me whenever I had questions about the system or install.

After finally committing to the new unit they had Jamie and Joe do the install and they were both very professional, polite and hard working. The finished job is clean and looks great. I could not be more satisfied. Based on my experience I would definitely consider Sinton to do the job. I think they may be a bit more pricey than their competitors but I think the extra cost was warrantied by their professionalism, knowledge, and quality of work.

Sinton's team knows their business, is reliable when you need them, and communicates throughout. They helped us with a temporary solution when our heat failed, and then installed our new system. Thanks Jamie, Dave, and Joey for the smooth install.

I had a new Geothermal Heat Pump system designed and installed by Sinton Air in 2014 for an 1800s farmhouse. Bill (the owner) spent several hours at my home to plan out everything. He engineered the system so that it was sized correctly for my home. The system runs beautifully and has provided adequate heating and cooling since day one. Martin, Tim, and every other employee I dealt over the years has been very knowledgeable and helpful. The men who installed it along with Bill were experienced, polite, and made sure every last detail was perfect. If you're looking to have the job done correctly without compromise, these are your guys. I highly recommend researching what makes a geothermal contractor before purchasing a system, Sinton Air is among the best and most experienced in the country.

We followed the previous owners’ excellent advice and have been using Sinton since we bought our house. Our usual guy is John Wilson, who knows our geothermal system inside and out - literally. He is available anytime and capable of everything the system could need. Also he is a really nice guy and it’s great to have a familiar person come to the house.

After doing lots of research on Geothermal systems and reading glowing reviews, we decided to go with Sinton, and it worked out just beautifully. Bill Sinton is not only the owner, but is totally involved in the whole installation all the way through, and his sons Jamie and Matt are fully trained in the entire process. This is such a pleasure after experiencing companies that send their "sell" man out to sell you and then you never see him again - and who knows who the actual workers are. No - Sinton is a total family process, with intelligent young men doing the entire job, accountably, neatly, and with integrity. But most importantly for us, when they discovered that our existing heating system was lacking important return ducting, they showed us why our heat never felt right, and proposed a big job that was not a happy moment to hear about, but it was the RIGHT thing to do. His capable team basically redid the entire system, and we now finally have a house that feels uniformly warm and comfortable, and the benefit of no longer needing that awful oil. Also, they always returned our calls immediately, from Mallory (the daughter) in the office, to Bill, to his sons who were always available and let us know exactly what the schedule was. We are so grateful to have found people who are smart enough to understand what is needed, skilled and responsible enough to do it properly, and nice enough to explain it all to us. We cannot give a high enough recommendation to Bill Sinton and his family business.

Sinton installed a geothermal HVAC system for us last August. Since then its, been working great. The installation was very professional. They paid attention to all of the small details like keeping wire runs organized and secure, and the pipes for the ground loop were neatly tucked out of sight in the basement as much as possible. The owner really knows his stuff. As a mechanical engineer, I had a lot of technical questions about the operation & installation of a geothermal system. The owner, Bill Sinton, knew the answers to my questions and even told me some stuff I hadn't thought about. That made me comfortable with choosing Sinton and they delivered with a nice installation.

Sinton recently installed a geothermal HVAC system in our timber frame home. Though the system was not inexpensive, the customer service has been exceptional, and we get frequent comments from friends and family about how comfortable the home is.
Bill Sinton runs a tight ship and the crews that worked at our home were the most respectful and professional that I have encountered.
In life, you usually get what you pay for, and for us, Sinton has been worth the money.

The previous owner of my property used Sinton and so I decided to give them a try. I could not have made a better decision! Martin is personable, polite and pleasant. He provides me with the knowledge I need to make informed decisions and keeps me advised whenever a service has been scheduled. John and Joey have been caring for my HVAC system and they do an outstanding job. John is a smart, down-to-earth technician who knows his craft inside and out and also provides me with data I need to make informed choices. Joey, John's assistant, is an avid learner and hard worker, following in Johns' footsteps. Keep up the great work!