Adam Mechanical Heating, Air Conditioning & Plumbing

Having not renewed my HVAC post-installation complimentary service contract with Adam Mechanical [A_M], and not yet signed up with a different service provider, I recently decided to replace the air filter myself, which I had done with my previous system. However, because I encountered an appallingly installed, side folded, bent, air-flow reversed and improperly sized air filter wedged beyond the visible filter rack, as placed by the A_M serviceman, this turned into a lengthy project, which deserves sharing.
When I initially looked at the filter opening, there was no visible filter, such that I thought the HVAC system had been left without any filter, recalling that the last serviceman had the audacity to tell me that I should buy and replace the filter myself because he didn’t have the properly sized one with him. The service notes simply stated “checked filter”.
Although the correct filter size of 20x24x1 was written on the outside of the ductwork, because there was no evident filter for me to confirm the replacement size, I also measured it, and noted the manufacturer label. This filter size is not commonly stocked in stores, being unavailable at Lowe’s, Home Depot and Ace, such that I had to order it from Amazon for one-day delivery. After dropping the new filter into the rack, because I was concerned about the presumed absence of any filtration for months, I looked up online documentation about HVAC systems and viewed YouTube videos about air filters. That prompted me to remove the furnace/air handler door, where to my dismay, I could see a different filter than I had just inserted. It turned out to be an overly large 20x 25x1 filter, folded on itself at the far side edge, bent and wedged in between the outside wall and the track of the filter rack, which is why it wasn’t visible from the filter opening, and why the new filter easily dropped in. Incredulously, it was also incompetently incorrectly oriented to the airflow. In order to get the old one out, I had to cut and mangle it, which then necessitated that I vacuum the inside. Moreover, I further discovered that the contract proposal had itemized “filter slot” RXGFCD, which appears online as a Rheem 16x25x1 filter rack with a slide out side door, whereas a generic 20x24x1 open top drop-in filter rack was actually installed. Photos are sequential in time, inclusive of properly positioned new filter for comparison.

We were extremely pleased with the responsiveness and professionalism. There was excellent communication, timeliness. Very thorough and nice to work with.

We've had am excellent experience with Adam's Mechanical. Perry was great to work with and answered our questions and got us set up for installation right away for both our furnace installation and most recently our AC installation. The team does an amazing job and extremely kind and keeps things clean. We are very happy with both our installations and will continue to recommend others to use your company. Thank you!

Jason did a great job! He arrived earlier than expected; was friendly,?professional, and knew his job well! He wanted to try to solve an issue I had and took the extra time to get the answers. He also went above the call of duty to help with a problem I had which was not related to the service! His assistance was greatly appreciated!
So far this is the best heating company I have dealt with!
Kudos to Adam Mechanical!
Thanks again Jason!

Our Adam Mechanical Technician, Ian, was great. He was professional and explained everything clearly as he was working on our furnace. The company was easy to work with as a first time customer. Definitely plan to use Adam Mechanical in the future.

Dan was friendly, knowledgeable, and offered options to fix our central air. We opted to replace the unit as the best solution.

I called Adam Mechanical after reading such great reviews online and their plumber, Carey came out to give us a very reasonable estimate on a new hot water heater. He also came out and did the installation as well. Carey also showed us how everything works. He was just great. Very professional and very neat. We'll definitely hire them again.

Excellent service and fantastic work done to keep my new mini AC units working in tip top condition. Matthew was very nice and helpful.

Weston Lee was very professional and polite. Explained what he was doing and did an efficient yearly maintenance check up.

Coming home to a house late at night, and the temperature inside reads 62 degrees is terrifying. Thanks Jason from Adam Mechanical for a such a quick response to my service call.
Adam Mechanical has been wonderful since we had them install a new heater and air conditioner, their service is so reliable.
Thanks again!
S&L McWilliams