GEN3 Electric & HVAC

Ashton was wonderful. He gave us a heads up on his way and handled our pup well. He fixed our issues quickly and explained what he did to correct it. He was very efficient. Will definitely be calling Gen3 next time we need electrical work again.

Gordon was the electrician that did my electrical repairs. He throughly checked my wiring inside/outside and took the time to explain how he found the.problem and steps needed to repair. He was very professional plus explained future work required and gave me an estimate. I was very happy with the work done ✅

Scott C. and Bryan L. arrived at my house at my house on Wed., 6/8 at 8:30am sharp. After greeting me cordially, they immediately got to work. They had to move my service panel and two electrical meters from behind one of my boilers in the basement. A former contractor (before I came) had placed the panel and meters in this barely accessible and potentially dangerous location.

The men took only a half day to make all the necessary preparations for the disconnect, allowing me to continue working upstairs using the house's power. Their field supervisor, Dan, came later in the morning, very warm and professional. After he left around noon, Scott and Bryan continued to work diligently and swiftly. I want to pause here and say that both men put me at SUCH ease! I knew intuitively that this was a potentially dangerous job, but you'd never have known it by the way they comported themselves all throughout the day.

The power to the outside line was shut off by 2:00pm, but I was down for only three and a half hours while they moved the service drop, the panel and my two meters. Before I could blink, my power was back on. Even my AC got restored! (I thought the machine was dead!)It is so relieving to know that I had three highly skilled, competent, diligent, yet relaxed gentlemen in my house taking care of this critical matter.

Of course, then came the "hitch". 😆

Bryan had tested everything upstairs while Scott labeled the panel. Everything came back on except my 1st floor overhead kitchen lights, bathroom lights and the fan/light over the kitchen's island. Scott opened up the kitchen's light switch panel...and was greeted with the worst "spaghetti wiring" job EVER. The kitchen and bathroom had been installed by another contractor; I had long suspected that the job had been shoddy. Both men really wanted to help me out, but they had done enough for one day. I had underhead lights to cook; I was fine until morning.

Scott immediately called in an order to fix the problem next day. In addition, when I called the Gen 3 office to speak with Andrea, the sales manager, she was awesome! She confirmed the call-in request in less than 30 minutes.

Scott and Bryan were back at my house 8:00am sharp on Thurs., 6/9. They fixed my wires, tested the lines at the service panel (thank you for the labelling, guys!) and even fished my long blown out lightbulb in the overhead kitchen fan/light combo.

Last, ALL the customer service reps who fielded my multiple calls throughout the week were meticulous, courteous and ON POINT.

I just LOVE Gen 3.

Looking forward to working on Phase 2!!

Thank you again, everyone!!
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Joey D. was just marvellous!! Called to let me know when he was arriving, arrived early (!!!), got right to work, was swift and thorough, helped me understand everything he was doing, and gave me excellent advice. All with a jovial, but always professional demeanor. I have always been deeply satisfied with Gen3Electric & HVAC, and once again, my faith in this company's people and services has proven correct. I highly recommend the company, and I thank Joey specifically for his superlative work on my two boilers. 😌

There was work needed in the electrical box before selling a house. George was fantastic, assessed and wrote it up quickly and did all the work efficiently too! Answered any of my questions and was on time!

I've used Gen3 Electric for years and they've always been professional, courteous, and reasonably priced. I just received a quote for some work from Mike Janiszewski who found a problem with one outlet that had reverse polarity and fixed it on the spot.

I couldn't recommend them more!

Richard A. came out today to help us with our heating furnace issue. He was knowledgeable, pleasant, honest and very helpful. He addressed the issue and fixed it. Very nice person.

I called for an estimate, and the technician Robert was very personable and knowledgeable about the AC mini split installation. I am having Gen 3 install a new electrical panel and will be using them again for my HVAC. The tech's and company are no hassle and no pressure 😍.

Steven H. Came out to give me a quote on a boiler system for one of my rental buildings today. He was prompt, professional, and knowledgeable. He was very patient and answered my questions thoroughly.

Dave was courteous and punctual. He did the repair work in twenty minutes ; I would use gen 3 for any work I need done in my home!

I had an issue with my condensate pump or so I believed. Gen3 was able to get out and schedule an appt. Justin came out, figured out the problem, replaced the part and was on his way. The cost was not outrageous and I was happy to have my furnace up and running again. Thanks judging and thank u, Gen3