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    H. Jack Langer Plumbing and Heating Reviews - 73

    4.5
    Quality
    5.0
    Location
    5.0
    Price
    4.0
    Service
    4.5
    Sara Jean Hazeltine Nesbitt

    The quoting and scheduling process was quick and professional. Everyone wore masks without being asked and completed the work in a timely manner. I fully intend to use H Jack Langer for as many future jobs as possible (and I live 2 blocks from another major plumbing company).

    marshall tolley

    Beware. I had Jack Langers plumbing come out to my house because I had a toliet issue. After they checked it out they said the toliet was no good. So I was going to let them buy a new toliet and install it. I wasn't home at the time. I was at work. So after they left to get a new one my wife called me and said they didn't even pull the toliet up to check it. They said all the parts in the tank were bad. So I decided to cancel the order which I did. I got another plumber who took toliet off and found that a credit card was wedged in the shute and when it flushed the toliet paper wouldn't go down or go down very slowly. Bottom line is the are not trust worthy. Thank goodness I used good judgement.

    Shannon McCarthy

    Amazing customer service!! They were able to diagnose my problem and install a new furnace same day when nobody else was even able to come out for a service call. Will definitely be using them for any future plumbing or heating problems!!

    Jeremy Haynes

    Our 2yr old son put a dozen or so small rocks and two sticks into our cleanout drain and water began backing up from our basement floor drain. HJack's promptly came out the same day we called and nearly matched the over the phone quote from another company and told her this job was no problem at all. Well my wife wanted it fixed so she could get back to normal water use so I agreed over phone from work to proceed. Unfortunately three weeks later water was backed up again? After looking down the cleanout they tell me there are still rocks and a stick down there and they would have to bring a pumper truck and charge $500-600? Why was the stick still in there? I removed it myself within an hour after they left - what a joke! Should have went with the other company; they assured me it would be fixed and sticks removed for a little less money than what HJack's charged. SMH

    John Laniewicz

    I had a problem with my furnace. I called H Jack Langer and they came out immediately, found and fixed the problem that my original heat service company was not able to fix. It would work for a couple of days before it went bad again. His rate was reasonable. As far as I am concerned, if I have any future problems, he will be the on I call.

    Carolyn Halladay

    Every so often, I hear grumbling about H. Jack Langer's "reputation" for being expensive. Their services may or may not be the cheapest in town, but they certainly provide the greatest VALUE. Here's what I mean:

    We have had Jack Langer Plumbing and Heating out in all weather and at all times of the day and night to fix all kinds of things--but never the same thing twice because they always get the job done, period.

    I have never felt uneasy about having any of Langer's crews in the house, and I have never had to explain basic plumbing to any of them. (I moved to Erie from places where these things would be cause for wonderment.) Even when I called on a holiday Sunday, with the basement flooding because a water heater had given up in spectacular fashion, I got good service, reasonable pricing--and a dry basement.

    Langer's guys have good suggestions--they have recommended new technology that solves some of our old problems, though they also have been forthcoming about when it makes more sense to nurse some of the equipment along for a while.

    Bottom line: We call H. Jack Langer for top-notch service, reliable expertise and fair prices. Langer has never failed to deliver.

    Diana Bliss

    The service was excellent and the guys were fantastic. Very polite and courteous. They worked diligently to replace our furnace and get heat back in our house.

    ES Strategic

    My property manager called them after failing a new requirement on a boiler inspection at a small apartment complex. They installed the back flow valve and other parts so fast the inspector initially refused to come back out because he thought there was no way that anyone could get it done within 24 hours due to the complexity and part availability. These guys set the standard for other companies.

    Ryan Palm

    Very positive experience with H. Jack's - the price quote was very good, technicians were professional, and we have been very satisfied with the product thus far. Highly recommend H. Jack's all the way around.

    Jason Beudert

    Being a business owner, I appreciated the high level of customer service and guidance they provided. They not only helped me choose the most cost effective unit but, they installed it within hours. I thought I would need to stay at a hotel but I didnt. HJacks saved the day for my AC on a hot summer day. Thanks HJacks!

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