WM Henderson Heating, Cooling, Plumbing, & Electrical Inc.

HVAC went out in my residence on a very cold weekend. Even though Henderson was slammed with work, they got a technician to my house as rapidly as they could. Paul, the tech, was superb. Exceptionally knowledgeable, courteous, and thorough. I highly recommend Henderson for your home infrastructure needs.

James, a plumber with Henderson Plumbing, provided excellent service at my home. He respected my property and did an excellent repair.

Henderson replaced our HVAC system 2 years ago, and it is working well. All service visits have been great, including this most recent one by Jeffrey.

Brandon was extremely knowledgeable and efficient…diagnosed AC problem quickly and didn’t try to sell me…excellent service

Our 9 month old LAARS gas heating boiler suddenly stopped working because, the outside sensor would not modulate with the inside thermostat. Joseph Van Houten (and James) did exceptional work in a timely manner with rewiring to a new sensor and rewiring back to the thermostat. Great job!

Gus was excellent! He was thorough in his evaluation, was able to determine the cause of the issue and quickly fix our problem. Thanks!

They were above and beyond fantastic. I had an emergency call for a toilet shut off valve that would have closed a small pre-school if it wasn't fixed. I made the call at 9pm, they were great on the phone, got a text from the technician saying that he would be there before 11pm. He was there at 10:30pm, looked at the problem, told me the solutions honestly and professionally, and then got to work. Perfectly fixed 80 year old hardware and had a smile the whole time. Dan Brusco was a great technician and I will be telling everyone I know to use Henderson for any plumbing needs.

The technician, Joseph was super friendly and thorough. We knew our heater was reaching the end of it’s life and he helped explain where we were going to have issues and how to economically buy us a little more time. We were also having trouble with our whole house humidifier and was able to trouble shoot that for us as well. He also explained the different kinds of humidifiers and which ones work the best for when we do need to replace our whole system.

We have a tankless hot water system (aka "on demand hot water") that was not operating properly. Our neglect of the yearly maintenance (must be descaled annually) was the culprit, and the parts had become damaged as a result. James, our highly-skilled technician, identified the problem, gave us two options (descale and replace damaged parts or purchase a new unit) and we chose to have him rebuild the system. We anticipated a long wait for parts, but a week later, James was back with the parts, his exceptional understanding of this type of system, and firm coaching on having the unit descaled annually. We are delighted with his expertise, prompt, friendly and professional service. Many thanks to James at Henderson. I'm very impressed! Five star all-around!

Excellent service and cleanliness! Andrew and Rob are extremely personable and professional! Thrilled with installation and new unit!