WM Henderson Heating, Cooling, Plumbing, & Electrical Inc.

Ken was fabulous. He efficiently analyzed our leak issue, as well as quickly developed and acted on a repair plan. And he also helped us update our kitchen sink plumbing. We especially appreciate the rapid response on a Sunday evening. Many thanks!

AC tech (Kyle) was very professional, knowledgeable and courteous. Service plan is worth every penny to keep your plumbing system running efficiently and issue-free.

I used this company for a plumbing issue. There were roots in my soil pipe which was causing a back up in my basement floor drain. Steve showed up 45 minutes after I called on a Saturday night and took care of the problem with no trouble at all. Great company. I would definitely recommend them for plumbing issues.

Chris the technician is very experienced, thorough and took the time to explain everything he was doing. I highly recommend Wm. Henderson.

For me, the best things about Henderson are: 1) they respond quickly to any service call; 2) they do the job right the first time, work quickly, and clean up thoroughly; 3) their employees are courteous and knowledgeable and willing to answer client questions and give clear explanations. Only drawback is that they're more expensive than other companies I've used over the years. I've hired them to replace a cast-iron sewer stack that split ($3k), a failed water heater ($1500 for emergency service), a leaking water line ($6k), and now a full furnace replacement and AC installation ($18k). BIG jobs. And they've done them all expertly. The cost strains my budget, but the quality of their work makes me feel confident that these problems won't recur. I want any repairs to supplement the value of my home, not detract from it. If you agree and can swing the cost, hire Henderson.

I was deeply disappointed when my repairman (who was seemingly fantastic at first meeting and told me to contact him directly if I had any questions) ended up utterly snubbing me when I contacted him with questions about purchasing the $16,000 new AC system he tried to sell me (clearly he must make a commission on the sale). What a salesman and a fake he was! He almost got me. What he doesn't realize is that had he engaged and answered the few questions I had, I probably would have purchased the system. Thank God I didn't. Yikes.

Their service was impeccable UNTIL I decided I may only want my system repaired (for almost $5000 mind you) and not replaced. I then got the cold shoulder and horrendous customer service from this dude. Definitely steer clear of this business. They have all the bells and whistles, but you end up paying dearly for them. When something (or someone, in this case, my repairman) seems to good to be true, trust your gut. Smh.

I was so frustrated with HVAC companies after this horrendous experience, that I actually decided to stop using AC altogether (better carbon footprint) and installed a whole house fan in the attic with a DRAMATICALLY better company. It's been fantastic and oh so much cheaper. Best part is that I had money left over to get a fantastic exterior surveillance system I've been wanting for ages!

Installation of heater and hot water heater. Top notch job, and Henderson always stands behind products and services.

Dan did a fantastic job. Professional and courteous!

Jeff, the technician, did an amazingly thorough job servicing our heater to keep it going. He also explained everything to us and told us where things were with the sensor, etc. He was also very conscientious about cleaning up around the heater and returning things to where they were.

Wonderful experts who were on time, cleaned up expertly each day, listened to our concerns, and were generally the best workmen in the house we have ever had.