Service Technician John was fantastic! Got me going in no time at all, very friendly and professional. He knew what he was doing. Definitely recommend this company!
Hannabery was very responsive. My AC system stopped working on the hottest day of the summer. They promptly answered the phone at 8:00 am that morning, and had a technician visit our home by 1:00 pm. The technician, Shaun K, was very professional he quickly troubleshooted the problem, and explained the issue to me. The AC system was up and running by 4:00 pm. Hi highly recommend Hannabery. They are always very professional, and knowledgeable.
When our heat pump died, I called around for quotes. Some other HVAC companies gave me outrageous quotes. Then our realtor suggested Hannabery. The Hannabery sales guy was totally honest with me about what features I needed, and what features didn't make sense for our home. He didn't try to steer us towards the more expensive brands they offer, even when I asked, and was honest about various issues that he knew about with those brands. We went with the Goodman heat pump.
The installation was done professionally, and with minimal hassle. The cost was nearly half what my old HVAC contractor quoted me. The new system moves more air than the old one, and keeps the house at a more consistent temperature. Overall, we're happy. Hopefully this level of service will continue, and the Goodman system will hold up.
In our opinion Hannabery is truly the best, most trustworthy HVAC service in the Lehigh Valley. From the initial phone call to the friendly and helpful real live Receptionist, to the knowledgeable, professional amazingly helpful Service Dept, who in turn troubleshot our issue at length over the phone. Worked with us very patiently to find a date that worked for a service call, to the well trained professional technicians who came out to our home. They not only cleaned our furnace but also inspected and cleaned our very old outdoor AC unit and advised on condition/length of life, and answered all of our questions. All fees were completely upfront from the get go - verbally and in writing, NO surprises, They do not try the infamous “upselling” as other companies in the industry try to pull on unwitting homeowners. This company hits all 5 stars and we couldn’t be more grateful to them! **One very important note, book your cleanings early!!! (6 months to a year in advance) for they are very busy. Do not wait until the last minute here!. Trustworthy. Professional. Knowledgeable. Friendly. Honest. Upfront pricing. Best in the business!
Arrived when scheduled and evaluated the problem, also did the contract maintenance. Reviewed everything they did and explained in detail what they completed. Extremely professional and courteous approach.
Our Air Conditioner stopped working late last night - I called this morning and they were able to come out soon after and had it working again in an hour! This was great as it's very hot and muggy today and going to be hot all week. Mike was super professional and courteous. We have a Silver Maintenance plan which I highly recommend as they service the heat and AC each year before the heating and cooling season.
We are very pleased with our service with Hannabery HVAC. From our initial call to schedule the appointment we received friendly and helpful customer service, we also received a call the day of our service to ask if our technician could come earlier than expected which was a pleasant surprise! Our technician, Randy, was very professional and courteous of our home. He was full of great information, very professional, and helped answer all our questions! Thank you!
Catherine Bailey
Always well mannered as well as good at their job. Explains service needs clearly.
Dan Spence
Service Technician John was fantastic! Got me going in no time at all, very friendly and professional. He knew what he was doing. Definitely recommend this company!
Alan Cunningham
Hannabery was very responsive. My AC system stopped working on the hottest day of the summer. They promptly answered the phone at 8:00 am that morning, and had a technician visit our home by 1:00 pm. The technician, Shaun K, was very professional he quickly troubleshooted the problem, and explained the issue to me. The AC system was up and running by 4:00 pm. Hi highly recommend Hannabery. They are always very professional, and knowledgeable.
Matt Kressin
When our heat pump died, I called around for quotes. Some other HVAC companies gave me outrageous quotes. Then our realtor suggested Hannabery.
The Hannabery sales guy was totally honest with me about what features I needed, and what features didn't make sense for our home. He didn't try to steer us towards the more expensive brands they offer, even when I asked, and was honest about various issues that he knew about with those brands. We went with the Goodman heat pump.
The installation was done professionally, and with minimal hassle. The cost was nearly half what my old HVAC contractor quoted me. The new system moves more air than the old one, and keeps the house at a more consistent temperature. Overall, we're happy. Hopefully this level of service will continue, and the Goodman system will hold up.
Erik Healy
Performed work on-time with quality installation. Professional approach and very cooperative.
james riu
In our opinion Hannabery is truly the best, most trustworthy HVAC service in the Lehigh Valley. From the initial phone call to the friendly and helpful real live Receptionist, to the knowledgeable, professional amazingly helpful Service Dept, who in turn troubleshot our issue at length over the phone. Worked with us very patiently to find a date that worked for a service call, to the well trained professional technicians who came out to our home. They not only cleaned our furnace but also inspected and cleaned our very old outdoor AC unit and advised on condition/length of life, and answered all of our questions. All fees were completely upfront from the get go - verbally and in writing, NO surprises, They do not try the infamous “upselling” as other companies in the industry try to pull on unwitting homeowners. This company hits all 5 stars and we couldn’t be more grateful to them! **One very important note, book your cleanings early!!! (6 months to a year in advance) for they are very busy. Do not wait until the last minute here!. Trustworthy. Professional. Knowledgeable. Friendly. Honest. Upfront pricing. Best in the business!
Charles Sivick
Excellent visit by repairman John H. All repairs were well explained and well done. Exceptional performance and value of services.
Paul Balascki
Arrived when scheduled and evaluated the problem, also did the contract maintenance. Reviewed everything they did and explained in detail what they completed. Extremely professional and courteous approach.
Don McIlmurray
Our Air Conditioner stopped working late last night - I called this morning and they were able to come out soon after and had it working again in an hour! This was great as it's very hot and muggy today and going to be hot all week. Mike was super professional and courteous. We have a Silver Maintenance plan which I highly recommend as they service the heat and AC each year before the heating and cooling season.
Heather Dulick
We are very pleased with our service with Hannabery HVAC. From our initial call to schedule the appointment we received friendly and helpful customer service, we also received a call the day of our service to ask if our technician could come earlier than expected which was a pleasant surprise! Our technician, Randy, was very professional and courteous of our home. He was full of great information, very professional, and helped answer all our questions! Thank you!